Description
The hotel is situated in a prime position in the centre of Zermatt, close to the church. All valley stations for the mountain railways and cable cars are approximately 4 km from hotel. This family-friendly ski hotel has 49 rooms and a cosy atmosphere with numerous facilities. Amenities include a hotel safe, currency exchange, lift access to the upper floors a games room and for younger guests the… more
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- Reception
- Entertainment
- Bowling
- Computer room
- Dartboard
- Games room
- TV lounge
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Café
- Currency exchange
- Garden
- Hair dryer
- Library
- Luggage storage
- Meeting room
- Newspapers
- Safe
- Sale of ski passes
- Sale of tickets
- Security
- Serviced office
- Shoe shiner
- Ski equipment for hire at hotel
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Children
- Game area
- Kids' board games
- Kids' playground
- Swimming pools
- Children’s playground
- Full SPA circuit
- Bars
- Bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Gym and SPA
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Skiing
- Table tennis
- Accessibility
- Facilities for people with disabilities
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 585 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Zermatt
Showing 5 featured reviews out of 585 TripAdvisor reviews
S
Shonil_B
Pune, India
16/01/2026
“Perfect for all kinds of Guest”
Hotel Bristol Zermatt offers a comfortable and welcoming stay, well-suited for travelers looking for convenience, warmth, and thoughtful amenities in the heart of Zermatt. One of the key advantages is the complimentary shuttle service from the Zermatt train station. Guests are required to inform th… more
N
Ngina M
Nairobi, Kenya
10/12/2025
“A Great Stay”
We loved staying at Hotel Bristol. We got a lovely room with a great view of the Matterhorn. The staff were extremely friendly and helpful. They have an excellent spa that is accessible for the guests. They also have a play room that my three year old loved. The breakfast spread was good.
R
RaymondB478
United Kingdom
09/11/2025
“Perfect stay at this hotel.”
Had an amazing time at this hotel. Perfect location for a start. The room was lovely and clean with a view of the Matterhorn. We chose that room on booking. Hotel a lovely lounge/bar which had views of the Matterhorn. Breakfast was amazing as were the staff. Would not stay anywhere else in Zermatt… more
D
Deborah F
21/10/2025
“Amazing stay”
Very happy with this hotel. It is situated right next to a creek where you can get an unobstructed view of the Matterhorn. It was cloudy when we were there, but we were able to just go downstairs to see if the Matterhorn was visible or not (or just check if there is a crowd outside). It's a 10 m… more
K
keithkerr
London, United Kingdom
06/04/2026
“A cosy 3 star hotel in the heart of Zermatt”
A cosy 3star hotel, good location in the heart of Zermatt. We booked a double room with with balcony. The view of the matterhorn mountain was amazing. The bed was very comfy, modern new decor, very nice and clean, tea/coffee provided, bathroom clean but though was abit small. Breakfast was fabulo… more
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