Leonardo Hotel Zurich Airport

“Walking distance from ZHR airport”

Excellent hotel for a layover. Walking distance to airport if you want to avoid pricey cabs and shuttles. Friendly staff, and nice clean room. Comfy bed.

“Really Nice, Affordable with a great location for getting around Zurich”

My wife and I were in Zurich for 3 perfect weather days in September. We were attending a 3 day event near the airport that included a 5K run. The hotel was the perfect location for our needs. We bought Zurich 3 day travel cards good on all buses and trains. The hotel was a quick 2 minute bus r… more

My wife and I were in Zurich for 3 perfect weather days in September. We were attending a 3 day event near the airport that included a 5K run. The hotel was the perfect location for our needs. We bought Zurich 3 day travel cards good on all buses and trains. The hotel was a quick 2 minute bus ride to/from the airport train station and from there to all of the city and beyond. The hotel itself was fantastic from the friendly, helpful staff to the cleanliness and modern decor. The small lobby was a great place to hang out and meet each day. The room itself was comfortable, modern and fully equipped. The only nit to pick was that we could not find any English language TV content; to be fair though, we weren't there to watch television and didn't waste too much time trying to figure out the remote control. The breakfast buffet was very good and plentiful. We would definitely choose the hotel again and bonus props for having a room available for 9:00 AM arrival after our 9 hour all night flight because we had signed up for a free Leonardo Hotels membership prior to departure.

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“Worst check in ever”

Have been traveling for a month and this was the worst check in we had. I think the staff at the front desk have the belief that it was our privilege to stay at this property. There was one person ahead of us and one person at the check in. As I lined up she said to me, “please go sit down and when… more

Have been traveling for a month and this was the worst check in we had. I think the staff at the front desk have the belief that it was our privilege to stay at this property. There was one person ahead of us and one person at the check in. As I lined up she said to me, “please go sit down and when I am ready I will call you.” Sat there for about 10 more minutes and I was then “blessed” to be checked in. The first thing she said without any greeting or anything was, “This is a non smoking hotel.” I said it doesn’t matter as I don’t smoke. With this she said, “well how am I to know that”. I thought wow….here we go. At completion of check in she said if we wanted to check in now as it was 1230 it would be 30 CHF. She had already assigned our room as it was written in the key holder jacket. I asked if our room was ready and she said yes but would be 30. This is nothing but a cash grab. In our month of travelling we checked in early half the time and never were charged. This was 2.5 hours early than check in. I said that we would leave our bags. Then I wheeled my bags to the end of the counter. There were now four staff members there and none of them were with guess. Totally ignored for two minutes until I said, can I get some service” instead of apologizing they tried turning it on me for being impatient. They need some training in verbal judo. Worse service ever at a check in from a traveler to more than 50 countries. Rooms were great though ….just expect rudeness.

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