Pokara Resort

“Great resort with few misses”

1) Hotel architechural designs It was both interior designs and exterior that caught my attention which i booked immediately. Booked two rooms for two nights with quadruple bedding where 4 adults could sleep comfortably. The exterior of the resort was captivating as as the room decor. 2 ) Recep… more

1) Hotel architechural designs It was both interior designs and exterior that caught my attention which i booked immediately. Booked two rooms for two nights with quadruple bedding where 4 adults could sleep comfortably. The exterior of the resort was captivating as as the room decor. 2 ) Reception A small area where big group of hotel guests would find it little clautrophobic. But the common area make up for it as one entered a long hall way with comfy and engonormic sofas and couches on the side. A rule of house slippers should be worn at all times within the premise. Over all , the common area and dining room (located at the rear) was immaculately clean. 3 ) Rooms Quadruple rooms were located on the first floor( Second floor , American english) , with physically challenge ederly in the group, this became quite an obastacle as there wasnt any lift facilities . Rooms on ground floor was only for double bedded occupancy. May not consider quad room in the event of revisiting. The beds were comfy , air conditioning worked well with one room having problem but was rectified quickly. Complimentary water bottles were replenished daily . Ice buckle was served upon request. Rooms were clean except few signs of tear and wear. Wall paint was seen coming out and moss in the bathtub was rather disgusting. However, the kids enjoyed and indulged in the variety of tv channels and programmes made Available. Kudos !!! 3.1 Porters When we arrived , the porters brought our rather heavy luggage to our rooms. However , we carried it down to the ground floor on check out as there was only a female staff on duty during check-out time. 4. Staff attentiveness Overall the staff were generally courteous and friendly espcially a male staff who was also the duty manager. He was nice. chatty , informative and with a very can-do atttitude. However, there was a female recep who was not so helpful during breakfast service. Running out of soy milk, there was no one and i approached her at the reception. Sitting there she just directed me to ask for the kitchen staff to replenish. I went back , knocked twice but to no avail. Seeing her the second time, she seemed a little annoyed. As a hotelier, her enthusiasm towards championing customers satisfaction vanished. 5. Other facilities The onsite gym which was next to the main hall was a total dismay. A small area with very limited two pieces of gym equipment. However it wad dusty , dirty and full of bird faeces. I dare not even touch it. The manager explained that hardly any hotel guest uses it. But i thought the opposite. 6) Meals Rooms came with breakfast and afternoon snacks. Breakfast was good enough with mostly Taiwanese breakfast fare. Notably. it lacked the variety of western food. As Asians , we were not complaning. Afternoon snacks was great as well. Selection of bread and pastried went perfectly well with homemade garlic butter. Fruits and biscuits , coffee and tea were available. 7) Location A bit far off from Jiao Xi centre where all activities were gathered. Yet it did not prove a problem as we had a hired van. The resort , like other have commented , offered tranquility amidst paddy field area. Come harvest time, the scenery would have been greater. Overall it was a pleasant stay , i would still consider staying here the next time i am in Yi Lan.

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“Nice stay, but once is enough”

Pluses: 1. Nice stay, nice interior decor 2. Great breakfast - home-cooked food 3. Nice bathrooms and well appointed guest room 4. Service staff were nice, friendly and helpful. Minuses: 1. Rather remote location It suits only if you're in the mood for a getaway from the hustle and bustle of the… more

Pluses: 1. Nice stay, nice interior decor 2. Great breakfast - home-cooked food 3. Nice bathrooms and well appointed guest room 4. Service staff were nice, friendly and helpful. Minuses: 1. Rather remote location It suits only if you're in the mood for a getaway from the hustle and bustle of the city 2. No lift - good luck if you got a 3rd level room

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“Recommend”

Stayed at their Japanese-Style Double Room. saw quite a number of local staying at the airbnb. is better if you have your own transport if you want to travel around. Pro hotel provide complimentary pickup service at railway station service staff was polite breakfast taste good. but too bad not a… more

Stayed at their Japanese-Style Double Room. saw quite a number of local staying at the airbnb. is better if you have your own transport if you want to travel around. Pro hotel provide complimentary pickup service at railway station service staff was polite breakfast taste good. but too bad not alot of variety Con Room abit dirty saw quite a number of dead flies on the bed. very far away from town area. only way to get around is by taxi

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“Quite good but the room is too small”

We stayed at the cottage house. The environment is nice. However, the room is really quite small and I would expect a larger space in the cottage. The ambiance of the breakfast place is good and relaxing.