Kiwengwa Bungalow Boutique Resort

“beautiful resort with great food and friendly service”

The resort makes a very good first impression – it’s large, beautifully maintained, with a spacious tropical garden and authentic African atmosphere. The rooms are designed in African style, which gives them a lot of charm. The food is excellent, with plenty of variety and great taste, both local a… more

The resort makes a very good first impression – it’s large, beautifully maintained, with a spacious tropical garden and authentic African atmosphere. The rooms are designed in African style, which gives them a lot of charm. The food is excellent, with plenty of variety and great taste, both local and international dishes. The restaurant and beach staff are friendly, polite, and always helpful. Another pleasant surprise was the WiFi, which worked quite well not only in the room, but also on the beach and at the reception. A big plus for original Coca-Cola drinks and bottled beers – a small detail, but it really makes a difference. However, there are also some downsides. The hotel is very much focused on Italian guests. All entertainment and animation programs are only in Italian, with no translations into English, even though there were many guests from Poland and other countries. The general staff sometimes tried to speak a few words in Polish, but the animators completely ignored non-Italian guests. While the rooms have a nice local style, they definitely need some maintenance and repairs – in my case, the shower sprayed water onto the ceiling, and the bathroom door didn’t open freely. One uncomfortable situation was when a cleaning lady entered our room despite being asked to come later, and said she would just wait inside – which was not appropriate. Another issue, though not the hotel’s fault, is the presence of very persistent Masai sellers on the beach. They can be extremely pushy and even guilt-trip you into giving them money. Luckily, the hotel security keeps them away from the sunbeds, which is much appreciated. Overall, VOI Kiwengwa is a beautiful resort with great food and friendly service, but it’s clearly designed mainly for Italian tourists. If you don’t mind the lack of English-speaking entertainment and a few room issues, it’s still a great place to relax and enjoy the exotic atmosphere of Zanzibar. ⭐️ Overall rating: 4/5

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“Good hotel but service could be improved”

We stayed for a week on an all-inclusive package. When we arrived, they gave us a room outside the main hotel grounds, quite far from the beach and pool and very close to where the evening shows take place. Upon seeing the room situation, we requested a room change and paid the difference. They tol… more

We stayed for a week on an all-inclusive package. When we arrived, they gave us a room outside the main hotel grounds, quite far from the beach and pool and very close to where the evening shows take place. Upon seeing the room situation, we requested a room change and paid the difference. They told us it wasn't possible because there were no vacancies. When I told them it was possible to book a comfort room on their website, they said they would speak to the manager, but we didn't get a response. In addition to the room's location, the bed was quite uncomfortable and made a lot of noise when moving. The shower broke on the second day, and for the first few days, the shower drain had a rather unpleasant odor. The Wi-Fi was quite erratic. It is a good hotel but it needs to improve the treatment of all the people who stay at the hotel.

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