Citadines Sukhumvit 11 Bangkok

“Solid Stay in Sukhumvit Area”

The room was clean and smelled good -- they were very punctual in the cleaning so whenever I got back, my room was pristine. Staff was very approachable and always ready to help, especially when I would order Grabfood and it would be delivered in the lobby, they would call and say do I want it brou… more

The room was clean and smelled good -- they were very punctual in the cleaning so whenever I got back, my room was pristine. Staff was very approachable and always ready to help, especially when I would order Grabfood and it would be delivered in the lobby, they would call and say do I want it brought up! Location-wise, it's near the BTS Nana so I would say it's well-connected and in the middle of everything. Plus perks too that check out is at 12, vs other places that make you check out so early

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“Excellent choice for Solo traveller, not for young families in my view,”

This a fantastic place, i enjoyed every minute of my stay, the hotel staff were very nice, pleasant and very professional. The location is terrific, right in the heart of Soi 11 off the main Sukhumvit Rd, which is very close to the MTS Nana Station. The Hotel has its own Tuk Tuk which you can reque… more

This a fantastic place, i enjoyed every minute of my stay, the hotel staff were very nice, pleasant and very professional. The location is terrific, right in the heart of Soi 11 off the main Sukhumvit Rd, which is very close to the MTS Nana Station. The Hotel has its own Tuk Tuk which you can request take you to the MTS or collect you, which i found a real plus on the very hottest and most humid days. The place was immaculately clean, and I had a super room, and a cleaner named Zin who was funny and giggly and did an expert job of cleaning up my room every morning. I booked the top of the range room and it was huge with a galley kitchen, separate WC room, a bathroom with bath shower and sink, and finally a lovely bedroom. Two huge AC machines were an absolute necessity, the humidity is high in late May as its the start of the rainy season. They warned me on arrival the room i had been allocated was at the front overlooking Soi 11 and its bars and was likely to be noisy, but frankly i hardly noticed the noise once the thick curtains were drawn. The hotel pool was nice also but more of an exercise pool being long and thin, many guests I saw were using it to do many lengths as part of a fitness regime. Breakfast was ok with a chef cooking you fresh scrambled eggs or omelettes. There was juice, fresh water melon and other fruit, salads and other asian hot breakfast options. Only complaint it would be better if the fruit and juices were kept under ice cold conditions as they became warm if you breakfasted late. Final thoughts, if you don't like people of Indian decent I would not advise staying here. Many Indian families were there when i was and I did grow tired of there loudness and inability to keep there kids under control, as well as there lack of consideration for other guests of the hotel, whilst just relaxing in the reception area. This hotel is excellent value for money, I would highly recommend.

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“Worth the money”

Inexpensive, only stayed for a night. The aircon was incredible!! The staff were all so lovely, friendly and helpful. The pool/facilities were also great (a little small though) breakfast was okay (saved by the egg station!)

“Refined comfort”

Refined hospitality and exemplary leadership As a journalist accustomed to first-class hotels, and as a returning guest, I can say with confidence that this property continues to distinguish itself through consistency, professionalism, and genuine hospitality. From the moment I arrived, I was wel… more

Refined hospitality and exemplary leadership As a journalist accustomed to first-class hotels, and as a returning guest, I can say with confidence that this property continues to distinguish itself through consistency, professionalism, and genuine hospitality. From the moment I arrived, I was welcomed with warmth and discretion, and throughout my stay the level of service remained impeccable. A special mention goes to Mark, the manager, whose leadership is both understated and highly effective. His attention to detail and composed presence set the tone for an operation that runs seamlessly. The front desk team — Lekkie, Kartoon, and Ing Ing — exemplify true professionalism: attentive, gracious, and always courteous. Each interaction was handled with efficiency and genuine care, creating a refined and reassuring guest experience. I was equally impressed by the security team, Arbiding and Charon, whose professionalism, attentiveness, and polite demeanor contributed significantly to a strong sense of comfort and safety throughout my stay. Even among top-tier hotels, such a well-coordinated and genuinely service-driven team is rare. This level of excellence is precisely why I return, and why I would recommend this hotel without reservation — not only for its standards, but for the people who uphold them with such distinction.

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