Demosan Hotel

“Could be a beautiful hotel but it is very disappointing”

The welcome was amazing lovely staff and beautiful reception, but it went downwards. The room was big but there was no curtains just a basic blind. The sheet was ripped. Only 1 cup and no glasses. The internet was very poor.The location was good for a walk into town centre and a look around. We fou… more

The welcome was amazing lovely staff and beautiful reception, but it went downwards. The room was big but there was no curtains just a basic blind. The sheet was ripped. Only 1 cup and no glasses. The internet was very poor.The location was good for a walk into town centre and a look around. We found the only bar in the town as no alcohol in the hotel. Breakfast on Sunday was great Breakfast on Monday very basic. But again wonderful staff on duty at breakfast time. After a day out on Monday we returned to find the room had not been cleaned.

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“Average hotel, poor spa”

We stayed for 2 nights recently and on the face of it the hotel looks fairly modern although when you look a little closer there are many things which need renovating/upgrading etc. Rooms were quite big but basic, staff had little knowledge of the area and breakfast was average at best. The Spa was… more

We stayed for 2 nights recently and on the face of it the hotel looks fairly modern although when you look a little closer there are many things which need renovating/upgrading etc. Rooms were quite big but basic, staff had little knowledge of the area and breakfast was average at best. The Spa was very poor...it is located in the basement but paint is flaking off the walls and ceiling. The 2 jacuzzi's were not just empty but falling apart. Tiles were broken or missing around pool area. Some major renovation is needed for the spa and pool area. Having said all of the above, we didn't see any other hotel half decent during our stay so this may be the best choice!!

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“Undistinguished”

To my experience and understanding this hotel is not capable of 4 star quality, at least in the practice (since I am not interested what is written on the plate). Mine was a 6-7 days-long business trip to the region, thus I believe I had enough of the ambience to make objective comments. Pros: … more

To my experience and understanding this hotel is not capable of 4 star quality, at least in the practice (since I am not interested what is written on the plate). Mine was a 6-7 days-long business trip to the region, thus I believe I had enough of the ambience to make objective comments. Pros: - Attentive personnel (but.... [have a look at the cons for the 'BUT']). They are kind. - Clean. Cons: - Personnel lack capacity of properly listening, understanding and bringing out solutions to simple requests. They always have simple excuses including "it ran out" or "we do not..." etc. - This hotel is operated as a daily stop by motel for domestic pensioners who are visiting the region with tours. Thus things -especially eating- are arranged on this basis. If there is a group of 15 senior ladies, then you have the open buffet dinner, if not you must stick to the menu of the day which is only one main dish with no alternative. - Eatings are obviously on the cheaper side, meaning that most dishes based on chicken or turkey which was unpleasant for me. Or having the same semolina cake on the table for three days in a row with different toppings, etc. - They really want to keep things cheap and the customer profile seems very much ok with that, then you realize there is no need for improving. Well... - The eating facility is at the basement floor (-1) and it is not a hall with walls, it is the opening in the middle of the building where all 4 floors and rooms face. Thus you listen to plates and forks till 22:00, or hear every single above average noise in your room. - Difficult to find a real non-smoking room. Some rooms are already soaked with cigarette smell, and especially in the late evenings a tiny but very annoying smoke smell was filling my room; probaby caused by the neighbouring rooms and the central ventilation system. - Spa: I have never been there. My colleagues warned me to not to. Their complaint was that the sauna was tuned to 60 degrees celcius, and the salt room was just room temperature. Afterwards I have read similar complaints from the reviews here. Conclusion: If you are okay with the things above this hotel can be considered for a few days stay with the concept of bed & breakfast, other than that you might find many disappointments for a 4* hotel. They have spent money on kitsch plastic and led decorations everywhere but they are not eager to follow some international standards. No alcohol exist at the hotel, which is a minus for me, but I did not include it in the cons. That is not a very expensive hotel, and considering the size of the town and the social background of the region it is not that bad for B&B purposes.

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