Protea Hotel By Marriott Entebbe

“Closest to Entebbe Airport”

Our travel agent booked this hotel as we had an early morning flight and wanted to maximize our rest time beforehand. The hotel is right on Lake Victoria and offers a nice breeze but can get buggy. The rooms have air conditioning and a TV. We ate dinner in the restaurant, they have varied selecti… more

Our travel agent booked this hotel as we had an early morning flight and wanted to maximize our rest time beforehand. The hotel is right on Lake Victoria and offers a nice breeze but can get buggy. The rooms have air conditioning and a TV. We ate dinner in the restaurant, they have varied selections and the food was good, but service was a bit slow. They can accommodate gluten-free. It took us over 30 minutes to check-in as the hotel attempted to provide us a lesser room than the one paid for in advance. They also claimed to have no knowledge of my prepaid transportation to airport until I asked the concierge about it and then they checked their records and found the information. If you do book here, make certain that you have documentation about what you purchased when you check-in. They did come through, but it took time. If you are not pressed for time, there are nicer boutique hotels about a 20-minute drive away.

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“Comfortable stay, great breakfast”

Helpful staff, felt very safe. Spacious rooms, relatively clean. Great breakfast options!

“Slow service”

Average is the fitting word, service was very slow, we're actually waiting for the check while I'm writing this review. This is the only hotel ( over 3 weeks) that did not welcome us warmly with a briefing and some refreshments. On the second day, when we came back at 2PM , the room had not been cl… more

Average is the fitting word, service was very slow, we're actually waiting for the check while I'm writing this review. This is the only hotel ( over 3 weeks) that did not welcome us warmly with a briefing and some refreshments. On the second day, when we came back at 2PM , the room had not been cleaned and we had to call to request it. The power outage did not help. Here I'm still writing and still no check... I

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“Good hotel for transit, but not long stay”

The Protea Hotel is decent for what it seems to be - a transit hotel for people going on to other areas of Uganda for business or tourism. We received an upgrade due to my husband's Marriott status and were placed in an "executive suite." It was a weird, large room with a king bed on one end, a tab… more

The Protea Hotel is decent for what it seems to be - a transit hotel for people going on to other areas of Uganda for business or tourism. We received an upgrade due to my husband's Marriott status and were placed in an "executive suite." It was a weird, large room with a king bed on one end, a table and chairs in the middle, and a desk/tv/dresser on the opposite side. It had a very large balcony with a view of the lovely pool and Lake Victoria. The furniture is in good shape, but it's very business hotel with not much charm. The bathroom is definitely worn, but at least it has the standard amenities (the hairdryer was attached to the side of the desk in the main room, weirdly!). The bed was comfortable. The A/C is one of those wall-mounted units that can be sort of noisy at times, at least ours was. Not all of the lights seemed to work. There was a big hole with like sheetrock in the hall right between our room and the next room so maybe there is some ongoing construction, although we didn't hear anything. It's quiet-ish. The best thing about the hotel is its staff, particularly in the restaurant Tides. The breakfast was nothing special, but the dinner was good - particularly the curry! The restaurant staff is worth mentioning twice - fantastic. Convenient to the airport - they will arrange a shuttle for you. Seemed safe. You can enjoy marabou storks landing in the grassy expanse outside the lobby.

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