Kalya Courts Hotel

“Great food and housekeeping; Wifi & noise struggles”

There were pros and cons with this hotel, but overall it was a solid option for our team of 3 who were visiting the area for 2 weeks of work around Fort Portal. PROS: - The housekeeping is outstanding. They make the room shine and sparkle every day. Great attention to detail. - The food at the r… more

There were pros and cons with this hotel, but overall it was a solid option for our team of 3 who were visiting the area for 2 weeks of work around Fort Portal. PROS: - The housekeeping is outstanding. They make the room shine and sparkle every day. Great attention to detail. - The food at the restaurant was always very tasty. A nice variety of Ugandan and western options. - The staff is super friendly and accommodating. They helped us print documents multiple times and always responded to any requests quickly and with a smile. - The beds, for me, were very comfortable and always gave a good nights' sleep. - The hotel grounds are beautiful, peaceful and quiet. CONS: - The wifi almost never worked well anywhere in the rooms or restaurant. I ended up using a lot of mobile data to be able to take calls online for work. - I had some hit-or-miss experiences with hot water in my shower. Some days it would just never get hot, but I did mention this to the front desk and they quickly sorted something out while I was away. - The hotel hallways are quite noisy. Because of the tiling/concrete, sound bounces around and you can hear everybody and everything. I was 4 rooms down from the front desk, but could hear every phone call and conversation there. Could also hear nearly every movement from my neighbors on both sides and above. Overall, it was a solid affordable option, but could have a few tweaks to make it even better.

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“Anniversary Weekend ”

My wife and I travelled to Fortportal for our Anniversary. We ended up setting camp at Kalya courts where we had a good experience with their service. We were given a warm welcome at the reception by staff who wore their masks at all times.The rooms were clean and spacious although the tv had very… more

My wife and I travelled to Fortportal for our Anniversary. We ended up setting camp at Kalya courts where we had a good experience with their service. We were given a warm welcome at the reception by staff who wore their masks at all times.The rooms were clean and spacious although the tv had very few channels (a minor issue really). We really appreciated the housekeeping staff who cleaned our room well and did our laundry for the time we were there. The food was good and chefs were attentive to our requests, however they need to expand on their menu for new cuisines... We would highly recommend the place for those who are looking for a quite gate-away from the city.

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“The kitchen lets them down”

I've stayed at Kalya courts a few times, both on work projects. The first time it was for just one night, and had to leave very early the next morning. We notified the kitchen staff that we needed to have our breakfast ready by 6am, and they agreed. Next morning we got to the kitchen, which is abou… more

I've stayed at Kalya courts a few times, both on work projects. The first time it was for just one night, and had to leave very early the next morning. We notified the kitchen staff that we needed to have our breakfast ready by 6am, and they agreed. Next morning we got to the kitchen, which is about 700m from the rooms, and there was nobody. We left without breakfast. Second time we stayed for a week, and found the kitchen is not their strong point. The food is bland and uninspiring, and lacks variety. But the rooms are good, and the wi-fi is excellent, main reason why we stayed all those days and didn't move to another hotel.

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