Description
Facilities: 179 non-smoking rooms, including 2 junior suites, 2 suites and 171 double rooms, are located on 3 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The ho… more
Meals: Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside sun loungers
- Bars
- Coffee/tea in public areas
- Pool bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Massages
- Sauna
- Turkish bath
- Activities
- Golf course
- Golf course within 3 km
- Mini golf
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 3483 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Ashford
Showing 5 featured reviews out of 3483 TripAdvisor reviews
A
Adamson81
15/06/2026
“Great service Evageline”
Evangeline was polite helpful had a smile, helped with menu choices, attention to detail and made my evening meal enjoyable.
S
sophiew937
Leicester, United Kingdom
14/06/2026
“Top notch stay”
We stayed as a family of 4 for the weekend. Every element of our stay was great from check in to check out. No complaints from us. A shout out to Daniel in the restaurant who was very attentive and knowledgeable. A great stay. Thanks all.
A
alona e
14/06/2026
“Lovely Hotel”
6 night stay at Ashford-lovely Hotel, excellent service, everyone so pleasant to deal with, swimming pool was amazing
G
gurpal k
14/06/2026
“Amazing Service!”
I am not one to leave lengthy reviews, but I was pleasantly surprised by the staff at this hotel, so much so I felt I had to leave a review. The staff are quite young and clearly have been very well "trained" ( - I prefer educated on how to work with customers). Every staff member we interacted … more
A
Ann E
13/06/2026
“Anna was very helpful”
The staff was very Comedating and Anna was very helpful when I try to change our room we had a wonderful time
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 7
Room: 8
Facilities: 9
Location: 8
Breakfast: 8
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