The Ayrlington

“Highly recommend”

We always try to stay in this hotel when we are visiting Bath and have to have never been disappointed We stayed in the Chinese room which we have used before and it was excellent The breakfast was really good and varied The staff as always were so helpful and friendly

“Comfortable 2 night stay in Bath”

My Mum and I stayed here for two nights whilst visiting Bath and we really enjoyed our stay! The room was pleasant and cozy with a very comfortable bed and large bathroom. The staff in particular were what really made our stay special - they were so friendly and went above and beyond to ensure we h… more

My Mum and I stayed here for two nights whilst visiting Bath and we really enjoyed our stay! The room was pleasant and cozy with a very comfortable bed and large bathroom. The staff in particular were what really made our stay special - they were so friendly and went above and beyond to ensure we had everything we needed and always asked how we were on our way in which was a really nice touch! The hotel itself is just a short walk away from Bath city centre so it is really convenient location wise. A special thank you to Nenita and Paula who really stood out with their exceptional customer service. We would definitely come again!

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“Location great”

Positives: Staff friendly and inviting. Breakfast was ok. Good to have onsite car parking. Good location. Everything in the room that you could need. Negatives Mattress was awful. You literally sank. Pillows so uncomfortable. Very lumpy. We had no sleep. Great having a safe but wasnt even screwe… more

Positives: Staff friendly and inviting. Breakfast was ok. Good to have onsite car parking. Good location. Everything in the room that you could need. Negatives Mattress was awful. You literally sank. Pillows so uncomfortable. Very lumpy. We had no sleep. Great having a safe but wasnt even screwed to anything. So pointless. I understand the building is old but it definitely needs a paint. It looks nothing like the photos. We wouldnt stay here again.

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“Great offer/ disappointing outcome”

We got a good offer for a two night stay and this hotel has a five star rating. When we arrived we were slightly let down by the external look of the building. The extremely crowded and small car park had a full and overflowing skip, parked prominently to one side of it. Whilst we appreciate th… more

We got a good offer for a two night stay and this hotel has a five star rating. When we arrived we were slightly let down by the external look of the building. The extremely crowded and small car park had a full and overflowing skip, parked prominently to one side of it. Whilst we appreciate these buildings are of a great age the outside does look shabby ( for a five star rating) The photograph online actually shows the building from the gardens ,in the rear, so what you see on arrival is rather disappointing. However we did manage to manoeuvre our car into a tight space. The carpark is secure, even ‘though it is just off the busy main road and is charged at £10 a day. Our room was a ‘Standard’ as expected and near the top of the hotel. There are no lifts. Although narrow our room was comfortable,there were three windows looking out onto the garden and the bowling and croquet lawns ,to the side. The room is light and those views are lovely. The bathroom looked modern but that’s where we accounted problems. The only sash window was locked ,with a sign apologising and requesting guests not to try opening it. The controls for the bath were dripping ,although they were definitely off. The tap in the sink made either a trickle or gush of water and needs adjustment and the extractor fan didn’t work at all. We knew where the ‘isolation’ switch was ( in the ‘wardrobe’) We had two different people, from reception, check to see if we were doing something wrong ,in trying to make it work. They couldn’t sort it either. So not being able to open a window there was no way for steam to escape. The reception people told us to leave the bathroom door open . That’s not five star!! There are good things about the hotel. Breakfasts are individually cooked, according to the guests requirements and are ,as rated ,excellent. I’ve never had to choose an exact time slot for ‘attending’ breakfast on arrival, you do here and that’s set for your whole stay. The hotel is well positioned for walking into Bath. The coffee and tea facilities are very good ,as are the complimentary toiletries and of good quality. Maybe our expectations were too high, especially for what we paid but would we recommend a stay here… not really as there are lots of options for hotel, bed and breakfast places etc. in Bath we didn’t look at any reviews, prior to booking, which we will certainly do in the future. That really why I’m reviewing the hotel now. We did really enjoy our stay as it’s a lovely city. And yes we will certainly visit Bath again.

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