Description
Facilities: Guests can enjoy the pleasant ambience of one of the 131 rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. A fax machine and a smoke alarm are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday.
Location: Birmingham New Street train station and the Bullring shopping centre are 200 metres from the hotel, and Broad Street, the NIA, the ICC and the Sea Life Centre are all around 500 metres away. The NEC is within easy driving distance, and Cadbury World is roughly 15 minutes' drive. Birmingham International Airport is approximately 6 km from the hotel and Coventry-West Midlands International Airport is around 25 km away.
Meals: Dining facilities include a breakfast room and a bar. A fortifying breakfast is served daily. The hotel also offers snacks. Non-alcoholic beverages are available.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Books
- Games room
- Pool table
- Shops in hotel
- Parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Conference centre
- Fireplace
- Free gym nearby
- Hair dryer
- Library
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Terrace
- Bars
- Bar
- Gym and SPA
- Gym
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 62 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Birmingham
Showing 5 featured reviews out of 62 TripAdvisor reviews
H
Helen B
27/04/2026
“Comfortable stay, central location”
Perfect location to stay for concert at O2 Academy. Hotel staff very friendly and helpful. Parking garage a bonus. Room very clean and good size. Breakfasts fabulous, lots of choice. Excellent value for money. Will definitely stay here again.
A
Alfredino5
Liverpool, United Kingdom
08/04/2026
“Absolutely good place to stay”
Absolutely good choice as it’s close of everything and very clean and I would like to mention Eliza from reception and the guy from breakfast as they are doing a professional
J
Jaimee D
16/03/2026
“Perfect location”
The location was perfect only 10 mins walk from train station and 20 mins walk from Utilita arena. Really nice theme in the hotel, very clean and the rooms were perfect size!!
G
Gary H
01/03/2026
“A thoroughly enjoyable experience.”
Excellent location, great price, comfortable bed, really good facilities & friendly, helpful staff. Hard to fault it.
S
Shanetierney01
Omagh, United Kingdom
07/03/2026
“Just ok”
Pillow case was dirty, had to ask for a clean one. No TV remote in our room, had to ask a few times for one. Residents bar poorly stocked. Friendly staff however and not the worst hotel I've ever stayed at.
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