Description
Facilities: 140 rooms are located on 3 storeys and can be reached by a lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers va… more
Meals: The dining area includes a non-smoking restaurant and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Pool table
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Coffee machine
- Conference centre
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Wedding service
- Bars
- Bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 4590 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chester
Showing 5 featured reviews out of 4590 TripAdvisor reviews
J
June F
31/05/2026
“Great time as always here”
Another lovely stay , we often stay as a couple but went with family this visit. Everything was great we all very much enjoyed our stay . Didnt eat here other than breakfast which was fab , nice to get a warm welcome from Sammi when we went down for breakfast looking forward to the next stay.
J
Jill B
29/05/2026
“Romantic break”
Gorgeous Staff were amazing Hotel spotless Spa incredible Our room was so peaceful Location perfect
A
Adam R
25/05/2026
“Fantastic stay”
From the minute we arrived, to the minute we left. Absolutely brilliant. Amazing hotel, friendly staff and an excellent spa experience. Well worth every penny
C
CLDP
Bedford UK
22/05/2026
“Use of pool £20 per person per day - too much!”
We are pensioners and booked this hotel for 2 days as a treat as it had a pool…. However, the day we arrived it was closed for maintenance - no one told us… but we were shocked when we were told at the reception that to use the pool there was an additional £20 per person per day charge.. £40 a da… more
K
katiej672
Llanfairpwllgwyngyll, United Kingdom
21/05/2026
“Disappointing”
We’ve stayed here more times than I can remember and our stays have always been pleasant, which is why this visit was a bit disappointing. I noticed that the corridors and bedrooms had recently been redecorated, however the bathroom in our room clearly hadn’t been updated. It was in poor condition… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 9
Cleanliness: 10
Room: 10
Facilities: 10
Location: 9
Breakfast: 10
Quality/Price: 9
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