Description
Facilities: 140 rooms are located on 3 storeys and can be reached by a lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers va… more
Meals: The dining area includes a non-smoking restaurant and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Pool table
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Coffee machine
- Conference centre
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Picnic area
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Wedding service
- Bars
- Bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 4574 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chester
Showing 4 featured reviews out of 4574 TripAdvisor reviews
D
D1765OAnatalieh
04/04/2026
“Chester visit”
Great place to stay if visiting Chester. The grounds are kept tidy, and the hotel and room was very clean everywhere. We visited the spa which had plenty to offer and was wonderful to relax in, although I don’t think we could pre-book and had to rearrange other plans as the only slot left was 7:30p… more
C
Compass64282995036
27/03/2026
“City Break”
Had a really lovely stay at the Hilton, Staff were very welcoming and helpful throughout. The Spa was excellent and the pool was a good temperature too. The room was clean with a nice view overlooking the gardens however the two beds pushed together was a bit uncomfortable. Breakfast was also nic… more
S
stuart w
Airdrie, United Kingdom
15/03/2026
“Poor food and bar service”
I have stayed here many times and have always found the hotel and the experience to be very good, this time it wasn’t. The hotel is very good, check in staff are super friendly, rooms are excellent quality and don’t disappoint. It was my birthday so I ordered and amaretto sours at £12.95, expensive… more
D
Daydream53238187474
Edinburgh, United Kingdom
13/03/2026
“Average 2 night stay”
Booked a two night stay in one of the suites, room was fine , clean and had the usual complimentary teas & coffees etc, also the amount was pitiful (4 small sachets of milk) Room was quite cold and took a long time to heat up. Also the noise from other rooms showering and flushing of the toilets … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 9
Cleanliness: 10
Room: 10
Facilities: 10
Location: 9
Breakfast: 10
Quality/Price: 9
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