Description
Facilities: 140 rooms are located on 3 storeys and can be reached by a lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers va… more
Meals: The dining area includes a non-smoking restaurant and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Pool table
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Coffee machine
- Conference centre
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Wedding service
- Bars
- Bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 4582 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chester
Showing 3 featured reviews out of 4582 TripAdvisor reviews
M
Moody971
Manchester, United Kingdom
04/05/2026
“Outstanding service”
I’ve just returned from a one night spa break celebrating my mums birthday along with my sisters. On arrival all the staff were very welcoming, we had spa first so went straight through. Everything was clean and tidy, spa area was very busy so it was difficult to get a seat to relax but the facilit… more
P
Poliana C
30/04/2026
“Wonderful!! Spa day with my best friend”
I visited Hoke with my best friend for a relaxing day and it was a wonderful experience! Lunch, sauna... massage with exfoliation and facial massage – everything was perfect! Thank you Abbey for your attention and patience with the language barrier🙏🏼
K
KABReading
Reading, United Kingdom
11/05/2026
“Great location of you are visiting the Zoo”
We picked the DoubleTree Chester due to its proximity to the Zoo. Overall, it was a solid hotel and there was noting to complain about, but, a few niggles prevent this from being an exceptional hotel. The positives - a large hotel, plenty of parking, very friendly staff and a large breakfast room… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 9
Cleanliness: 10
Room: 10
Facilities: 10
Location: 9
Breakfast: 10
Quality/Price: 9
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