Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden … more
Meals: Dining facilities include a restaurant, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Washing machine
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Entertainment
- Live music
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Barbecue
- Café
- Conference centre
- Currency exchange
- Dry cleaning service
- Fan
- Fax/photocopier
- Garden
- Hair dryer
- Iron
- Ironing service
- Laundry
- Luggage storage
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Children
- Childcare
- Bars
- Bar
- Coffee/tea in public areas
- Activities
- Tennis court
- Accessibility
- Disabled access
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1984 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chester
Showing 4 featured reviews out of 1984 TripAdvisor reviews
S
Samantha B
04/05/2026
“Lovely stay”
Loved the quirkyness of this hotel. The room was very comfortable and quiet. The breakfast was lovely. The secret garden is a gem. Very central and a 50% discount for the Pepper street car park just down the road.
C
Cinnamon900
18/03/2026
“Very popular”
Stopped as we were exploring the area. Very popular and quirky. Afternoon teas and Sunday roasts looked insane. Unfortunately as it was mothers day they were fully booked. We stayed to try a cocktail and returned later in the eve for live music. Great atmosphere. Friendly and efficient staff.
E
Emma P
27/04/2026
“Won’t visit again”
Called yesterday for Sunday lunch , all staff lovely ! Starters took over an hour to come out we had to ask for mains at same time as we had a coach to catch . Staff said it was because they had another party of 37 that’s why service was very slow . They shouldn’t have let us book a table if they c… more
I
itchyfeetlady
Windermere, United Kingdom
05/04/2026
“In need of some tlc”
We stayed in a two-bedroom apartment on Duke Street. It's in an ideal, lovely location, with great, roomy parking right outside. The apartment itself was spacious, which we appreciated, but it is in need of refurbishment. The carpet was dirty, the toilet seat was broken, and the taps just twizzled … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info