Description
Facilities: The hotel has 211 rooms, including 4 suites and 176 double rooms, which are located on 2 storeys and are reachable by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exc… more
Location: This choice hotel is located in West Sussex just 30 minutes on the Gatwick Express from central London. The location is ideal for discovering the splendid southeast of England. It is not far to the coastal resort of Brighton and various other historical tourist attractions such as Leeds and Hever Castle can be reached in just 45 minutes. Chessington World of Adventures is the perfect venue for a marvellous family day out and is just 30 minutes from the hotel.
Meals: Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Vegetarian dishes and children's meals can be prepared on request.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Aerobics
- Dance hall
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Cash machine at the hotel
- Conference centre
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Indoor pool
- Luggage storage
- Newspapers
- Public bathroom
- Room service
- Safe
- Security
- Serviced office
- Sun terrace
- Trouser press
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Bars
- Bar
- Restaurants
- Breakfast buffet
- High chairs
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Pay-per-use gym
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Low
Based on 3875 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Gatwick
Showing 4 featured reviews out of 3875 TripAdvisor reviews
C
Charlotte M
27/02/2026
“Great place to stay”
Europa had everything I needed. The service was excellent, from Debby at the front counter to the breakfast being served super quickly first thing in the morning. Facilities were fab. Would be back here again.
S
Stacey S
Southampton, United Kingdom
07/12/2025
“Don’t believe all the reviews”
Just spent the night here with my daughter, was very worried after reading the reviews but we had a nice stay, staff were helpful and friendly, it had a cosy welcoming feel and was comfortable. Yes it is tired looking and could do with a refurb but it’s very reasonably priced and has everything y… more
S
Stephanie M
04/04/2026
“Dont believe the bad reviews”
We had a 3 bedroom room with a 3 course meal and breakfast for 145 pound . What can i say i am very plesantry suprised for the value for money dont get me wrong food was wetherspoons quality but what could we winge about for the price only negative i could say was the rooms were boiling but overall… more
J
joanmarleneh
United Kingdom
02/11/2025
“Basic but clean enough to be happy”
Wasn't looking forward to this hotel after reading the reviews but was pleasantly surprised it is not as bad as the reviews make out PLUS . . Comfortable beds although a lot of them in our twin room Clean bedding Plenty storage Bathroom reasonable plenty towels and hot water powerful shower Foo… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
5
Good
Based on 7 reviews
Service: 5
Cleanliness: 5
Room: 5
Facilities: 5
Location: 4
Breakfast: 7
Quality/Price: 5
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