Ramada Encore By Wyndham Newcastle-Gateshead

“Good hotel in a good location at a good price.”

Located just over the river in Gateshead this hotel is still within a few mins walk (over the nearby bridge) from all the Newcastle Riverside and city center attractions. (Or £5/6 by Uber/taxi) Suited to short stays. This hotel was clean and comfortable. Although we did not use it, a licenced bar … more

Located just over the river in Gateshead this hotel is still within a few mins walk (over the nearby bridge) from all the Newcastle Riverside and city center attractions. (Or £5/6 by Uber/taxi) Suited to short stays. This hotel was clean and comfortable. Although we did not use it, a licenced bar and food is available within the hotel.

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“Great place friendly staff and comfy beds”

The hotel is great very friendly staff. The breakfast was brilliant great choice and good quality. The evening meal we had was very good, not a great deal of choice but what we had was excellent. Hotel location good, although it is I Gateshead it is only a short walk to the millennium bridge to get… more

The hotel is great very friendly staff. The breakfast was brilliant great choice and good quality. The evening meal we had was very good, not a great deal of choice but what we had was excellent. Hotel location good, although it is I Gateshead it is only a short walk to the millennium bridge to get to Newcastle.

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“Fab staff but average facilities”

What made our stay was the staff. They were all genuinely friendly and warm Geordie welcome maintained throughout the weekend stay. Its a decent enough base for a weekend break on a budget. What lets the place down is the facilities. Towels had holes in, shower gel empty, bedrooms weren’t thorough… more

What made our stay was the staff. They were all genuinely friendly and warm Geordie welcome maintained throughout the weekend stay. Its a decent enough base for a weekend break on a budget. What lets the place down is the facilities. Towels had holes in, shower gel empty, bedrooms weren’t thoroughly clean, lots of marks on touch points, beds smelled a bit stale and the twin beds aren’t fixed so if you sit up in bed it slides away from the wall.

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“Average”

The hotel was an average place to stay. Cannot complain about the quality of sleep, as the bed was comfortable and the place was quiet enough. However, the room was not particularly clean - a lot of dust and dirt emerging from under the bed, suggesting it's not been moved and cleaned in a while. Th… more

The hotel was an average place to stay. Cannot complain about the quality of sleep, as the bed was comfortable and the place was quiet enough. However, the room was not particularly clean - a lot of dust and dirt emerging from under the bed, suggesting it's not been moved and cleaned in a while. The shower gel was missing from the room, did note this but was too late to get anything fixed for this. There is a lack of power sockets or USB's - none near the bed for mobile charging. Breakfast is expensive at £13.50. Also strangely didn't receive much attention from staff - when I was leaving, came to the reception desk, and although a staff member spotted me, did not come to the desk to collect the key or process check-out. Earlier on in the stay visited the reception and no-one was there, no-one came to assist either. Although a perfectly acceptable place to stay, I feel there are better quality hotels nearby, which have a slightly more attractive location and give better customer service.

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