Description
Facilities: The hotel was built in 1858. 133 rooms, including 14 suites, 31 single rooms and 84 double rooms, are located on 4 storeys and can be reached by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange s… more
Meals: Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet and a set lunch menu are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Aerobics
- Disco / DJ
- Parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Bike rental
- Breakfast in bed
- Café
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Lockers
- Luggage storage
- Meeting room
- Pool
- Private check-in / check-out
- Room service
- Safe
- Security
- Serviced office
- Sun terrace
- Bars
- Bar
- Restaurants
- Menu for diabetics (on request)
- Gym and SPA
- Gym
- Activities
- Golf course
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 3331 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Newcastle Upon Tyne
Showing 5 featured reviews out of 3331 TripAdvisor reviews
M
mandmjacko
Portadown, United Kingdom
11/04/2026
“The Finest customer service”
Arrived yesterday having booked the hotel for the following week in error. Witnessed customer service at its finest by Jonathan who sorted us out brilliantly. Initial worry soon melted away. Total star. Had to wait for room to be prepped but that was a small price to pay. Josh then checked us in la… more
M
Meander59295585293
11/04/2026
“AfterToon Tea”
After-Toon Tea! Was beautiful at the Empire in the Royal Station Hotel. Food was amazing but the service was impeccable from Michael & Daniel!! No complaints at all, will definitely return. Menu looks great so will have to come back and try the food but highly recommend the Afternoon Tea, especia… more
A
Angecad
11/04/2026
“Michael was amazing”
I’ve stayed here lots of times and I’ve got to say the hotel is amazing, the breakfast is out of this world. The staff are so good. Michael is amazing, helpful and so good looking. Lorraine was amazing as well. We will be back
J
Janice R
10/04/2026
“Wonderful service”
We had drinks at Tickets. It's a lovely small, atmospheric bar. Billy was our barman, even though it wasn't on their menu of cocktails, I asked Billy if he could make me a French 75. He was great and sorted out all of the ingredients and made me a fantastic drink. The Station Hotel should be very p… more
T
twinklestar79
10/04/2026
“Excellent”
I went for afternoon tea with family. As always the service was excellent, and it’s such a lovely relaxing atmosphere. . Michael who served us was fantastic. I haven’t had a bad experience and in the past I have stayed over and had Christmas dinner. It is such a lovely hotel and the staff are j… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 9
Quality/Price: 8
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