Description
Facilities: The hotel has a lift and features 136 rooms, including 40 single rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in… more
Meals: Various dining options are available, including a restaurant, a dining room and a bar. Breakfast and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Dance hall
- Parking
- Nearby parking
- Parking
- Parking (extra charge)
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Services
- Banquet and event room
- Barbecue
- Café
- Conference centre
- Fax/photocopier
- Garden
- Hair dryer
- Iron
- Library
- Luggage storage
- Meeting room
- Picnic area
- Room service
- Safe
- Security
- Serviced office
- Terrace
- Trouser press
- Wake-up call service
- Restaurants
- Barbecue / grill
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 2673 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Harrogate
Showing 5 featured reviews out of 2673 TripAdvisor reviews
B
Bilabong1964
Dunstable, United Kingdom
05/06/2026
“Another lovely stay.”
Our second stay at The Old Swan and our go to when we visit Harrogate. Yes, the hotel is "of it's time" but that is no bad thing. It is generally in good condition and harks to a past era. Staff were excellent throughout, and our room was both spacious and very comfortable. Breakfast was very good,… more
G
G9561PRlindseyw
01/06/2026
“Overall an excellent stay”
We visited this weekend as a family to celebrate our 11th year anniversary from when we were married at the old Swan. Our stay was great from start to finish. We had a couple of issues on booking but we were put through to one of the managers Ben. Ben’s customer service was excellent and he sorted … more
B
bigmammaJersey
Newcastle, United Kingdom
23/05/2026
“Much much better than expected ❤️”
My sister and I stayed Thurs/fri, we were not disappointed at all. Yes the hotel is dated, but has absolutely loads of character and is very cute. The grounds are amazing, and kept very well, our bedroom was immaculately clean. Restaurant and bar all staff were incredible attentive esp with a nu… more
L
Lorraine H
20/05/2026
“North Yorkshire visit with our Dog”
The Hotel is a lovely old building set in beautiful gardens within walking distance to the main town. We visited with our Labrador, Harvey. They are dog friendly and made us feel very welcome with a bowl of water provided in the room. For people with dogs, are asked to dine in the bar wh… more
E
Experience816289
21/05/2026
“Charming hotel - Not keen on the fact that rooms are dog friendly. (we do love dogs though!)”
Original review has been updated Original Spent one night at this lovely old fashioned hotel. Room was quite basic although recently refurbished by the looks of the curtains. We needed the fan as it was quite warm. We actually had a good value deal with dinner, bed and breakfast. Dining was pleasan… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
6
Good
Based on 1 reviews
Service: 4
Cleanliness: 4
Room: 7
Facilities: 6
Location: 10
Breakfast: 2
Quality/Price: 6
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