Best Western Premier East Midlands Airport Yew Lodge Hotel

“Great place”

Wow what a place . We were met by Sophie at reception, who is very friendly, then when we read the reviews about Marcos we were wary but it was amazing. The food was to die for , no complaints at all. The drinks are very reasonable and the staff excellent, Rachael and Kerri at breakfast are lovely … more

Wow what a place . We were met by Sophie at reception, who is very friendly, then when we read the reviews about Marcos we were wary but it was amazing. The food was to die for , no complaints at all. The drinks are very reasonable and the staff excellent, Rachael and Kerri at breakfast are lovely ladies . The only negative was the £15 taxi to the airport , not anything to do with the hotel , but Kegworth is such a lovely village we will use the crowne plaza again but take the car to meet and greet in the morning.

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“A functional hotel.”

A function based hotel. A tray of cakes was placed at reception. I was neither offered nor would I have accepted not knowing how long they have been left on display. My room was spacious and extremely functional and well equipped with plentiful hanging space. The outlook was disappointing into a l… more

A function based hotel. A tray of cakes was placed at reception. I was neither offered nor would I have accepted not knowing how long they have been left on display. My room was spacious and extremely functional and well equipped with plentiful hanging space. The outlook was disappointing into a light well littered with air-conditioning units. The bathroom was modern but not the cleanest. Good comfortable bed. Sound transmission was a problem. I could hear the toilet flush, showering and all WC movements from the rooms above. Clearly the drainage was either above or beside my bed. Breakfast was limited but of good quality. Small clean pool with health suite. Strange location other than attending a function.

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“Premium queen room”

Pleasant hotel, just off m1 motorway. Staff pleasant and friendly. Leanne receptionist, very helpful and lovely. Booked a premium queen room with combination shower / bath. Room on arrival had walk in shower and when I queried it ,I was shown an alternative which was clearly not premium , older fu… more

Pleasant hotel, just off m1 motorway. Staff pleasant and friendly. Leanne receptionist, very helpful and lovely. Booked a premium queen room with combination shower / bath. Room on arrival had walk in shower and when I queried it ,I was shown an alternative which was clearly not premium , older furnishings and the carpet didn't look great( confirmed by pictures on the website) so stayed in the room already allocated. Premium room had everything you would expect- hairdryer, ironing board, iron , safe , tea and coffee BUT there was no fridge ( there was a cupboard that looked like it was designed for a fridge). For the cost of the room and comparison on previous hotel stays at Crowne plaza and similar standard hotels a fridge has been included. For this reason that's why I've given 4 and not 5 stars (sadly) as we were staying 2 days and wanted somewhere to keep our drinks and snack cold ( room was very warm). The hotel is clean, nice decor. We ate evening meal and breakfast and both were great quality at a fair price. The swimming pool. Sauna and steam room, again these were great, clean and enjoyable. 10 EV chargers ( take your own lead) available but we did notice non ev cars parked in the spaces, despite having spaces available in the large car park. Overall a very pleasant stay and I would recommend a stay here.

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“Expensive for quality & experience”

We booked a family room with a crib and despite calling beforehand and checking at reception on arrival no crib was set up. The room was nice enough and clean. We were placed next to the stairs and due to a function at the hotel us and our baby were kept up until after midnight with music, fire doo… more

We booked a family room with a crib and despite calling beforehand and checking at reception on arrival no crib was set up. The room was nice enough and clean. We were placed next to the stairs and due to a function at the hotel us and our baby were kept up until after midnight with music, fire doors banging and drunks roaming the corridors. A few weeks after staying we received letters threatening legal action because we had used the car park allegedly without staying at the hotel, despite sending evidence to the parking company we had stayed it took several phone calls and emails to the hotel to get it cancelled. Breakfast was ok but some of the hot food had run out early and not replaced and the remainder was lukewarm.

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