Description
Facilities: The hotel has a lift and features 137 rooms. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connecte… more
Location: The hotel is a 10-minute drive from Richmond underground station, which offers direct access to the centre of London. The centre of Brentford is some 15 minutes away on public transport. Kew Gardens are some 3.8 km away. Heathrow Airport is within a 15-minute drive of the hotel (12 km away).
Meals: Dining facilities include a dining room, a breakfast room, a café and a bar. The restaurant has air conditioning and high chairs for children. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Disco / DJ
- Games room
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Barbecue
- Bike rental
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Library
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Barbecue / grill
- Breakfast buffet
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Golf course
- Golf course within 3 km
- Accessibility
- Entrance with ramp
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 3028 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 3028 TripAdvisor reviews
P
Phil A
05/05/2026
“Outstanding location, Mao the best Manager ever”
What a fantastic location, you wouldn’t know you were near London as it’s surrounded in a lovely park. The manager ‘Mao’ was outstanding, supper efficient and friendly too.
C
Cynthia O
03/05/2026
“Thank you Mao!”
My family and I had a really humourous and warm welcome from Mao. He was extremely funny and made a great start to our experience and offered my brothers a complimentary drink voucher for their birthday. I also love how him and his team get along. Thank you so much and I hope to come back again so… more
J
jackiebP2434RS
Market Harborough, United Kingdom
02/05/2026
“Felt relaxed as as I arrived”
Beautiful setting, close to lots of bus routes, but also with ample parking. Staff were very friendly and welcoming. Breakfast was excellent. Our room was very clean and the bed comfortable. Nice airy restaurant and bar area.
L
Laura J
29/04/2026
“Great stay. Recomend”
My stay was absolutely amazing, from the moment I have checked in - Doreen greeted me friendly and was very sweet. Later Mao entertained me and my friends, in general team members have been great. Breakfast was delicious.
T
Trail52238001385
03/05/2026
“Great service - with a shout out to Karolina!”
Thanks to Karolina and Mohammed on reception for a very warm welcome and great service throughout my stay, always with a smile.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 1 reviews
Service: 8
Cleanliness: 8
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Quality/Price: 9
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