Porth Veor Manor Sure Hotel Collection By Best Western

“Wow! What a little gem of a find!”

Arrived at the hotel for a 4-night stay and after parking our car made our way up a few steps to reception. We were greeted by a very friendly receptionist who welcomed us to the hotel. She explained where our room was and times for breakfast. We were informed there was no evening meal service, but… more

Arrived at the hotel for a 4-night stay and after parking our car made our way up a few steps to reception. We were greeted by a very friendly receptionist who welcomed us to the hotel. She explained where our room was and times for breakfast. We were informed there was no evening meal service, but we already knew this having researched the hotel. She said to ask if we needed any pointers of places to eat or any help with anything at all. Opening the door to our room. we had booked a superior king-size double room with balcony and beach view, so was expecting it to be nice but it actually exceeded our expectations. The room was so big but cosy too. We had a balcony with a lovely view of Porth beach. The room had everything you needed – tea/coffee/hot chocolate facilities and biscuits to enjoy. The room was refreshed every day, and fresh fluffy towels were offered. There was ample space to store clothes etc. The bed was so comfy. You just sank into it, and we had the best nights’ sleep. As foodies we were so looking forward to the breakfast and all we can say is it was amazing. The best breakfast we’ve ever had to be honest. Everything was cooked to perfection and was all piping hot. High five to the chef! The staff in the restaurant were lovely. Very friendly and helpful, nothing was too much trouble, but they also left you to enjoy your breakfast. The view from the conservatory during breakfast was a joy to behold. Overall, we had an amazing stay and will definitely be returning for another visit. In fact, we’d love to bring our family back too. Thank you to all the staff, who made the stay so pleasant. We couldn’t fault anything or anyone.

less

“If I could give them six stars i would”

Yet another fantastic week.had a sore toe and had problem Tuesday evening..they not only rang me a taxi 🚕 but also said if there's any problems returning late l don't hesitate to call them .was even offered a sandwich or something if back too late and a bowl for my foot .the staff are fantastic sec… more

Yet another fantastic week.had a sore toe and had problem Tuesday evening..they not only rang me a taxi 🚕 but also said if there's any problems returning late l don't hesitate to call them .was even offered a sandwich or something if back too late and a bowl for my foot .the staff are fantastic second to none asked all week how I was ,and Did we need a hand with luggage .they treat you like royalty .the room was absolutely stunning lovely comfy bed lovely view overlooking Porth beach ⛱️,lovely TV and the heating was on all day so no worries of feeling cold.beeakfast first class so much on offer.had packed eggs then reverted to a three egg cheese omelette was golden brown and perfection.the staff take time out to talk to you from the gardener to housekeeping to waitress staff and reception.so many names I can mention Michelle, Charlie ,Maurice,Stuart ,Alison I can't remember all the names all I can say is it's my sixth visit and I can't wait to come back again very soon.you are a credit to all the hotels in Cornwall and I wouldn't stay anywhere else by far the best in Cornwall .

less

“Disappointing, won’t be coming back”

One major problem was the staff attitudes to people. Considering this is a service industry, most of the staff were dreadful at talking to guests. One lady who looked after us at breakfasts was lovely and Charlie tried but the rest were not bothered about guests at all. No help or advice, wanted… more

One major problem was the staff attitudes to people. Considering this is a service industry, most of the staff were dreadful at talking to guests. One lady who looked after us at breakfasts was lovely and Charlie tried but the rest were not bothered about guests at all. No help or advice, wanted to do something special as we were starting for a birthday but no help at all. Lovely location and the hotel has just been refurbished and looked nice, breakfast good most days but we’ll go somewhere where the staff are bothered and they have a restaurant that opens for dinner.

less