Oatlands Park

“This is a really lovely hotel in a great setting which, with a little more attention, could easily have been a 5* review”

This is a really lovely hotel in a great setting which, with a little more attention, could easily have been a 5* review. Our first impressions of the hotel were of the reception staff, who were wonderfully friendly and welcoming. We had the pleasure of interacting with them a few times during ou… more

This is a really lovely hotel in a great setting which, with a little more attention, could easily have been a 5* review. Our first impressions of the hotel were of the reception staff, who were wonderfully friendly and welcoming. We had the pleasure of interacting with them a few times during our stay and each member of the team was outstanding. Our allocated room for our 2 night stay (while lovely) wasn't quite what we were expecting so reception with out quibble quickly moved us to another room. The room was huge, the bed was comfortable, and the aircon was a blessing in the intense heat. The restaurant and bar staff were equally as friendly and professional, in fact every single member of staff that we interacted with was a credit to the hotel. The corridors and staircases were quite grand, the oak panelling gave a such a sense of history, and although décor was neutral, it was to a high standard and aesthetically pleasing. Now the negatives, but these are few... Firstly, the outside terrace needed a bit of gardening work, and the furniture quality didn't quite match the rest of the hotel. And secondly, the gluten free choices for breakfast could be improved, I felt a little disadvantaged after paying the same price as everyone else. This was rectified by the wonderful reception staff, so I won't harp on about it, but it's maybe something for the hotel to look into. Would we stay here again? Absolutely we had a fabulous stay and if we are in the area again, it will be my first choice!

less

“Almost perfect”

We booked a long weekend at Oatlands through secret escapes. There were good a bad points. I'll start with the negatives: The grounds, although lovely could do with a bit of work, ie, the window boxes you look out on in the restaurant were dead and full of weeds and the area outside needed weeding.… more

We booked a long weekend at Oatlands through secret escapes. There were good a bad points. I'll start with the negatives: The grounds, although lovely could do with a bit of work, ie, the window boxes you look out on in the restaurant were dead and full of weeds and the area outside needed weeding. There was a layer of dust on the shelf in the bathroom. The rain shower head was badly fitted to the ceiling. Our room was up a steep flight of stairs which wasn't easy to carry our bags and suitcase up. Some of the paintwork like windowsills and walls could do with a refresh as peeling away. Ok, for the positives: the hotel overall is beautiful. Lovely grounds to walk around in. Stunning high ceilings and original features. Our deluxe room was spacious with a comfortable sofa, large bathroom, comfortable king size bed and the air con was great as the weather was very warm. We used the air con to keep our drinks chilled too! Our deal included breakfast each morning, a 3 course evening meal each evening and a glass off prosecco each with dinner. The breakfast was delicious. Everything you could have wanted on offer and well cooked. Dinner each evening was lovely. Good quality ingredients and obviously a chef who knows what they are doing! The hake in particular was delicious! The staff are all extremely polite, professional and attentive. Big shout out to Kuba the bar tender. He was so lovely and a very talented cocktail maker! (Good luck with your new journey, the hotel won't find another as good as you) Overall we had a great stay and a good experience.

less

“Nice weekend break.”

First impressions as you drive in are very good. It was a very hot weekend stay. Check in was easy and efficient. The room was fine for a weekend break. Bathroom needed some amenities to make it better but all was clean and well kept. The restaurant was very good on the whole. More staff needed at … more

First impressions as you drive in are very good. It was a very hot weekend stay. Check in was easy and efficient. The room was fine for a weekend break. Bathroom needed some amenities to make it better but all was clean and well kept. The restaurant was very good on the whole. More staff needed at busy periods and regular replacing of items at breakfast would be good. We enjoyed all the meals, felt the quality of the food was very good. All the staff were friendly and helpful. The grounds are lovely and ideal for a walk after dinner. We slept well. The air conditioning worked very well in the extreme heat. We would return here as it’s convenient for Brooklands, Mercedes Benz and Wisley plus National Trust places. We liked it here.

less

“Two night stay.”

Nice location for brooklands and Mercedes world, building is in nice grounds but the lake view was hidden by trees. We had an executive room on the upper floor which has air conditioning and was clean although a loo brush would be a good addition. The cleaning was a bit lapse as the cups were not c… more

Nice location for brooklands and Mercedes world, building is in nice grounds but the lake view was hidden by trees. We had an executive room on the upper floor which has air conditioning and was clean although a loo brush would be a good addition. The cleaning was a bit lapse as the cups were not changed or washed and the shower room floor had paper on the floor from the day before. Food was expensive for what it was and a limited menu. The staff were all polite and helpful. Lots of parking. Good choice at breakfast. No lift when we asked but did offer a different room.

less