Holiday Inn Peterborough West By Ihg

“The staff went above and beyond to make my stay enjoyable. The room was spacious, and the breakfast was excellent.”

I occasionally travel to Peterborough for work, and my family, including my children, often accompany me. Every time we stay here, we have a wonderful experience, and a big part of that is thanks to the fantastic team at reception. The reception staff are always welcoming, professional, and genuin… more

I occasionally travel to Peterborough for work, and my family, including my children, often accompany me. Every time we stay here, we have a wonderful experience, and a big part of that is thanks to the fantastic team at reception. The reception staff are always welcoming, professional, and genuinely helpful. They consistently go out of their way to accommodate our family's needs, especially by arranging an extra bed for my children before or upon arrival, which makes our stay so much more comfortable. I would especially like to thank Ellie and Nia at reception. They have been exceptional on every visit, always greeting us with a smile and doing everything they can to make our stay as smooth as possible. They have kindly arranged extra beds for my children whenever needed and have also assisted us with early check-in and late check-out whenever availability allowed. Their willingness to help and their outstanding customer service have made a real difference to our experience. The hotel is always clean, comfortable, and well-maintained, making it an excellent place to stay whether you're travelling for business or with family. Knowing that we will receive such warm and attentive service is one of the main reasons we continue to return whenever I am in Peterborough for work. Thank you to Ellie, Nia, and the entire reception team for consistently providing such excellent hospitality. I highly recommend this hotel and look forward to staying here again on my future trips.

less

“Owners- SPEND SOME MONEY”

Message to the owners of this hotel This could easily be the best hotel in Shipp The staff are so beautiful and the most helpful I’ve ever had The cleaners are fantastic The bar and the staff at the bar Kitchen are absolutely brilliant But would you please spend some money on keeping the rooms… more

Message to the owners of this hotel This could easily be the best hotel in Shipp The staff are so beautiful and the most helpful I’ve ever had The cleaners are fantastic The bar and the staff at the bar Kitchen are absolutely brilliant But would you please spend some money on keeping the rooms updated Honestly, they look like they haven’t been touched since the 1990s It’s a real shame Everything just looks like it’s extremely old, but not in a good way The ceiling tiles in the hallways are straight out of the 90s and they’ve been painted and you can tell The outside of the building looks like it’s from a war torn country, pay a man with with a jet washer to just clean the whole place There’s weeds everywhere growing up the building The pavements are uneven near the spa Everything is just very 90s I can see that they’ve really done well and keeping it looking good Guys, now the time to start spending some money on improving that hotel AC SHOULD ALWAYS WORK ACROSS THE HOTEL, that’s what you pay MAINTENANCE for This should be the jewel of Peterborough or even East anglia Spend some money, even expand a little bit you have the room Anyway, as I said, great staff, great food great place I’ll be back

less

“Convenient stay”

Stayed four nights on business. Location is convenient for the A1 and plenty of parking at the hotel (input your reg number on the screen in reception). Check in was quick and I was allocated a room on the fourth floor - it was a good size, but air con was not that effective. Breakfast was reasonab… more

Stayed four nights on business. Location is convenient for the A1 and plenty of parking at the hotel (input your reg number on the screen in reception). Check in was quick and I was allocated a room on the fourth floor - it was a good size, but air con was not that effective. Breakfast was reasonable, although porridge was quite watery, but maybe others prefer it that way. I would stay again.

less