Holiday Inn Glasgow East Kilbride By Ihg

“Good staff and great for families”

Staff were great. Friendly and obliging. The sofa bed in our family hadn't been made up but it was done during our dinner. We had arrived a bit early but were allowed to use the pool beforehand. Dinner was good - what you'd expect from a bar but breakfast was excellent. Good to see some veggie opt… more

Staff were great. Friendly and obliging. The sofa bed in our family hadn't been made up but it was done during our dinner. We had arrived a bit early but were allowed to use the pool beforehand. Dinner was good - what you'd expect from a bar but breakfast was excellent. Good to see some veggie options and a range of plant-milks available. Again, a shout out to the staff working the breakfast shift. Well done! No real complaints though the pool and changing rooms can get very busy as locals use it as well.

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“Could Do Better”

We stayed here as part of an event so were booked in for two nights. We booked a king room and were allocated Room 44 on the ground floor. Reception and checking in went well. Our room was spacious but it was cold. There is a system where you have to put your card in to turn on the heating (this… more

We stayed here as part of an event so were booked in for two nights. We booked a king room and were allocated Room 44 on the ground floor. Reception and checking in went well. Our room was spacious but it was cold. There is a system where you have to put your card in to turn on the heating (this wasnt explained and we had to find this out ourselves) - to be fair you can ask for a heater if you find it cool. Spacious bed and a clean room. There were a few things that could have been better. There was no magnifying mirror in the bathroom, although there was a bracket for one. The back of the bathroom door was damaged by water and had not been repaired and there was wallpaper loose in the main room. There was an evening welcome event and the food, to see the least was basic - fried fish and chips, curry in a very gloopy sauce and macaroni cheese. The only saving grace was a 'salad bar'. The route to the event was through various rooms and one of them had glass windows and was full of linen and boxes - didnt look the best. Our nights sleep was peppered by the road noise. Breakfast was disappointing. The room was full of tatty chairs which all need to be replaced. The faux leather was cracking and it just looked very sad. The usual fried offering of a full Scottish breakfast which my husband opted for. The beans were cold and the fried scone was poor. I opted for the separately cooked porridge and poached eggs which were very nice. The offering was large but nothing really different. There was a dinner the second night which was better than the Friday evening welcome buffet. Our second morning breakfast was interesting - they had run out of eggs! Apparently the delivery hadnt arrived - I couldnt understand why someone couldnt go out and buy some eggs! I visited the leisure centre, which is also a private club. The gym was well equipped although it was over a couple of floors - there was no explanation by the staff on the desk where everything was and there were classes on but no explanation as to how to access them. As it was a Saturday the pool was busy with families so I didnt use the pool. All in all we were pleased when our stay came to an end. On the positive the staff were all very pleasant and helpful, although Reception couldnt advise on buses from the hotel to Glasgow. In the end we used the phone at Reception to call a taxi and discovered there was a fixed rate (£23) to go to Glasgow, so we opted for that, although again no one told us about this. We did not think it was value for money. Overall not a great stay and I dont think we would stay here again.

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