Citizenm Glasgow

“Brilliant hotel and staff!”

Me and a few mates went out for the evening and ended up at CitizenM. Honestly, what a find. Location is great, it’s walking distance to the shops and other establishments, there is a good transport system close by too. The place was clean and vibe was good and the cocktails actually tasted great n… more

Me and a few mates went out for the evening and ended up at CitizenM. Honestly, what a find. Location is great, it’s walking distance to the shops and other establishments, there is a good transport system close by too. The place was clean and vibe was good and the cocktails actually tasted great not just fancy-looking. Toilets were free from chemical smell just smelled fresh and clean with dry floors, where else can you get that on a Saturday evening? But the real stars were Arta/the manager and Jeff. They were so on it super friendly, funny and sorted out every little thing we asked for without making us feel like a hassle. We were an indecisive group and they just rolled with it. Food was tasty, drinks kept coming and we had a brilliant night. Big thanks to those two, they made it.

less

“Brilliant”

Amazing, loved it. Massive bed, super clean, great shower great venue and view. Bar and chilling areas pretty cool too. I wasn't super keen on having to work the lights/TV with the iPad but my partner took charge...and did enjoy that bit. Shame there's no kettle.

“OK, but disappointed! Not the CitM i remember - has lost its shine”

I am really torn when writing this review; I stayed in CitM really regular from the 2010's when they first opened in the Uk, both in Glasgow and London, but havent stayed in once since the COVID lockdown in 2020. I was a huge fan. I paid just over £400 for two nights + £17.50 per night for breakfa… more

I am really torn when writing this review; I stayed in CitM really regular from the 2010's when they first opened in the Uk, both in Glasgow and London, but havent stayed in once since the COVID lockdown in 2020. I was a huge fan. I paid just over £400 for two nights + £17.50 per night for breakfast and i was disappointed in the value for money. The hotel looked tired and in need of a refurb - its lost its shine and looked tired. There was only once lift working which meant long waits, woodwork chipped, welcome 'nice shoes' carpet looked really tired and worn, tabel surfaces stained - it felt like it had lost its style and love for the place and was just after the money - all the awards they proudly talk about in the foyer were all many years ago. The Breakfast at £17.50 pp per night was definately not value for money; the scrambled eggs were powdered, sausages were ok, filter coffee was passable - potatoe scones were a nice touch though. Staff were great and they still seemd to posess that CitM culture. For the price, id rather go to a prem inn and the Pi breakfast is certainly a better quality. Baaed on my expereinces of being a really early adopter of the chain (i was one of the first guests when they opened their southwark hotel), i was really disappointed in its current offer. Rooms were usual CitM standard and very clean and tidy - their beds were always great. Please CitM just sort it out - go back to the original design principles, dont trade on past glories and do something with your breakfast!

less

“Sardine can”

You can’t call this a hotel room. It’s a sardine tin. The bed is huge that’s it. You cannot open 2 large suitcases in the room. No hanging space at all! Basin is outside shower . No place for a toiletry bag. Maybe it works for a business traveler but not for tourists about to embark on a 2 week win… more

You can’t call this a hotel room. It’s a sardine tin. The bed is huge that’s it. You cannot open 2 large suitcases in the room. No hanging space at all! Basin is outside shower . No place for a toiletry bag. Maybe it works for a business traveler but not for tourists about to embark on a 2 week winter trip

less