Citizenm Glasgow

“Citizen M Glasgow”

On our first trip to Scotland last month, Hubby and I stayed in Glasgow at the Citizen M hotel. We liked its proximity to the bus station (meeting point of our day tours) and to most of the attractions, eclectic decor and extremely attentive and friendly staff. When we had an issue with our TV rece… more

On our first trip to Scotland last month, Hubby and I stayed in Glasgow at the Citizen M hotel. We liked its proximity to the bus station (meeting point of our day tours) and to most of the attractions, eclectic decor and extremely attentive and friendly staff. When we had an issue with our TV reception, the staff resolved it in a timely manner. Special thanks to Jefferson who went above and beyond to make our stay enjoyable and pleasant (I hope these comments make their way to him). Be warned that the rooms are small but all we required was that we had a place to rest and regroup between tours. With reasonable rates and exceptional staff, we highly recommend staying at the Citizen M Glasgow.

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“Great compact rooms with very comfy beds”

First time staying in a CitizenM property so wasnt sure what to expect but was really impressed. Rooms are compact but fine for a few nights. Good WiFi. Didnt try the breakfast. Only drawback was no kettle in the room. They say its to save space but there was a few places it could have been. Shame … more

First time staying in a CitizenM property so wasnt sure what to expect but was really impressed. Rooms are compact but fine for a few nights. Good WiFi. Didnt try the breakfast. Only drawback was no kettle in the room. They say its to save space but there was a few places it could have been. Shame really as that would have been better.

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“OK, but disappointed! Not the CitM i remember - has lost its shine”

I am really torn when writing this review; I stayed in CitM really regular from the 2010's when they first opened in the Uk, both in Glasgow and London, but havent stayed in once since the COVID lockdown in 2020. I was a huge fan. I paid just over £400 for two nights + £17.50 per night for breakfa… more

I am really torn when writing this review; I stayed in CitM really regular from the 2010's when they first opened in the Uk, both in Glasgow and London, but havent stayed in once since the COVID lockdown in 2020. I was a huge fan. I paid just over £400 for two nights + £17.50 per night for breakfast and i was disappointed in the value for money. The hotel looked tired and in need of a refurb - its lost its shine and looked tired. There was only once lift working which meant long waits, woodwork chipped, welcome 'nice shoes' carpet looked really tired and worn, tabel surfaces stained - it felt like it had lost its style and love for the place and was just after the money - all the awards they proudly talk about in the foyer were all many years ago. The Breakfast at £17.50 pp per night was definately not value for money; the scrambled eggs were powdered, sausages were ok, filter coffee was passable - potatoe scones were a nice touch though. Staff were great and they still seemd to posess that CitM culture. For the price, id rather go to a prem inn and the Pi breakfast is certainly a better quality. Baaed on my expereinces of being a really early adopter of the chain (i was one of the first guests when they opened their southwark hotel), i was really disappointed in its current offer. Rooms were usual CitM standard and very clean and tidy - their beds were always great. Please CitM just sort it out - go back to the original design principles, dont trade on past glories and do something with your breakfast!

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