Citizenm Glasgow

“Modern perfection - bonus points for no carpet!”

This place has restored my faith in UK hotels. The designer should get a medal! Spotless rooms – I can’t understate how lovely this was. Everything was absolutely dust-free, and there were no weird stains or mould in the bathroom corners. The massive window makes the modest size room feel huge. … more

This place has restored my faith in UK hotels. The designer should get a medal! Spotless rooms – I can’t understate how lovely this was. Everything was absolutely dust-free, and there were no weird stains or mould in the bathroom corners. The massive window makes the modest size room feel huge. Super king beds - Tall-people friendly. No irritating footboard at the bottom the bed to prevent me or my partner stretching out. Comes with an extra duvet if you’re cold. Sheets aren’t tucked in like a Victorian movie – thank god. Bathroom – flick taps (no old fashioned turn taps yay!). These are accessible, hygienic, and really helpful for people with contact lenses. No skanky, stained carpet or skanky rugs in the room. Hotel carpets are always gross. It's so hard to find a hotel with hardfloors. Thankyou citizenM for bucking the trend!! Mood lighting – not a necessity, but appreciated. Breakfast was great! Very good breakfast buffet (hot and cold) with high protein options and available until 11am (late breakfasts are a rarity for hotels for some odd reason ). Free tea and coffee all day, and a well-stocked bar. Office/work area is great! Cosy, clean booths and wipe-clean furniture (can’t tell you how many supposedly five-star hotels I’ve stayed at with stains on their soft fabric chairs). All surfaces in the study were wipe-clean (faux leather, etc.). The "living room" area has a few soft furnishings, which looked ok for now (but I suspect they won't wear as well as the ones in the study) Great base for exploring the city; you can even take a train out to some of the countryside areas for a hike. Other hotels could learn a thing or two from this one about going back to basics: a high standard of cleanliness, comfy large beds, and minimalist décor. Business guests really don’t want to be subjected to clutter and tat in rooms that never get dusted. I don’t care about hotel swimming pools or gyms either, especially in a modern city like Glasgow where there’s a multitude of exercise classes available, from hot yoga to weight lifting. Also, if I want a spa experience, just go to Soul Suites - it was amazing. I appreciate the hotel focusing on its core assets. Minor improvements: - More hooks would have been handy without destroying the minimalist vibe. - Ceiling would have been better painted white. - Vinyl might not have long to go, would recommend replacing it with something more hardwearing like bamboo slats, tiles or polished concrete - Office area: adding a few double or single pods for private video calls/meetings would be ace. - Small one but adding some low maintenance plants like ZZs or snake plants to the communal area would also add to the homely fresh vibe. Things to note: This is a hotel aimed at business guests, single travellers, and couples. What it does, it does well. It’s not aimed at families or people with young children, so if you’re coming with kids, don’t expect a load of services to cater to them. For childfree couples and business guests though it's amazing!

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“Great compact rooms with very comfy beds”

First time staying in a CitizenM property so wasnt sure what to expect but was really impressed. Rooms are compact but fine for a few nights. Good WiFi. Didnt try the breakfast. Only drawback was no kettle in the room. They say its to save space but there was a few places it could have been. Shame … more

First time staying in a CitizenM property so wasnt sure what to expect but was really impressed. Rooms are compact but fine for a few nights. Good WiFi. Didnt try the breakfast. Only drawback was no kettle in the room. They say its to save space but there was a few places it could have been. Shame really as that would have been better.

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“OK, but disappointed! Not the CitM i remember - has lost its shine”

I am really torn when writing this review; I stayed in CitM really regular from the 2010's when they first opened in the Uk, both in Glasgow and London, but havent stayed in once since the COVID lockdown in 2020. I was a huge fan. I paid just over £400 for two nights + £17.50 per night for breakfa… more

I am really torn when writing this review; I stayed in CitM really regular from the 2010's when they first opened in the Uk, both in Glasgow and London, but havent stayed in once since the COVID lockdown in 2020. I was a huge fan. I paid just over £400 for two nights + £17.50 per night for breakfast and i was disappointed in the value for money. The hotel looked tired and in need of a refurb - its lost its shine and looked tired. There was only once lift working which meant long waits, woodwork chipped, welcome 'nice shoes' carpet looked really tired and worn, tabel surfaces stained - it felt like it had lost its style and love for the place and was just after the money - all the awards they proudly talk about in the foyer were all many years ago. The Breakfast at £17.50 pp per night was definately not value for money; the scrambled eggs were powdered, sausages were ok, filter coffee was passable - potatoe scones were a nice touch though. Staff were great and they still seemd to posess that CitM culture. For the price, id rather go to a prem inn and the Pi breakfast is certainly a better quality. Baaed on my expereinces of being a really early adopter of the chain (i was one of the first guests when they opened their southwark hotel), i was really disappointed in its current offer. Rooms were usual CitM standard and very clean and tidy - their beds were always great. Please CitM just sort it out - go back to the original design principles, dont trade on past glories and do something with your breakfast!

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