Description
Facilities: The hotel welcomes guests in a 21-storey building with a lift and 215 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour de… more
Location: The hotel enjoys an ideal location in Cardiff's vibrant city centre, within walking distance of Cardiff Castle, Cardiff International Arena and the Millennium Stadium. The Wales Millennium Centre, home of the Welsh national Opera and the superbly regenerated Cardiff Bay are also close by. The property is just 12 miles from Cardiff International Airport and a 5-minute walk from Cardiff Central Train Station.
Meals: Various dining options are available, including a caf and a bar. The non-smoking restaurant provides high chairs for children. Bed and breakfast is offered as a catering option. A continental breakfast buffet and dinner are served every day. Diet meals and children's meals can be prepared on request.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Bowling
- Mini golf
- Pool table
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Swimming pools
- Children’s playground
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Rooms for events / banquets
- Gym and SPA
- Gym
- Spa
- Activities
- Bike rental
- Golf course
- Golf course within 3 km
- Mini golf
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 3750 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cardiff
Showing 2 featured reviews out of 3750 TripAdvisor reviews
S
Sharonmagrath
Exeter, United Kingdom
17/02/2026
“Below par hotel”
A group of friends and I stayed here for a couple of nights over a weekend. The hotel is situated well in central Cardiff, but the standard I would expect for a luxury brand fell below expectations. The room was basic and unattractive and the overnight maid service left us with uncleaned cups, no t… more
J
Jo R
05/02/2026
“Overpriced but convenient”
Went to see Bryan Adams at the Utilita Arena. Hotel is a good 15 minute walk from the castle and is on a main road , it's literally 2 minutes from the arena (you can see it from the hotel). The staff are friendly, and the vibe is pretty chilled out. We had a accessible room which is the first of my… more
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