Description
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff..
With a stay at The Coal Exchange Hotel in Cardiff (Butetown), you'll be a 3-minute drive from Cardiff Bay and 6 minutes from Cardiff Castle. This hotel is 3 mi (4.8 km) from Principality Stadium and 2.8 mi (4.5 km) from Cardiff University.. Distances are displayed to the nearest 0.1 mile and kilometer. Coal Exchange building - 0.1 km / 0.1 mi Mermaid Quay - 0.4 km / 0.2 mi Techniquest - 0.4 km / 0.2 mi Wales Millennium Centre - 0.5 km / 0.3 mi Cardiff Bay Carousel - 0.5 km / 0.3 mi Cardiff Bay Water Feature - 0.5 km / 0.3 mi Roald Dahl Plass - 0.6 km / 0.4 mi Pierhead - 0.6 km / 0.4 mi The Senedd - 0.8 km / 0.5 mi Cardiff Bay Waterfront - 0.8 km / 0.5 mi Norwegian Church - 0.8 km / 0.5 mi Cardiff Bay - 1.2 km / 0.7 mi Parc All Weather Play - 1.4 km / 0.9 mi Cardiff Tourist Information Centre - 1.7 km / 1.1 mi Cardiff International Arena - 1.9 km / 1.2 mi The nearest airports are: Cardiff International Airport (CWL) - 21.3 km / 13.2 mi Bristol International Airport (BRS) - 77 km / 47.9 mi . In Cardiff (Butetown).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Parking
- Nearby parking
- Parking (extra charge)
- Pets
- No pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Café
- Conference centre
- Free gym nearby
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Wedding service
- Bars
- Bar
- Snack bar
- Accessibility
- Disabled access
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1744 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cardiff
Showing 4 featured reviews out of 1744 TripAdvisor reviews
E
Emsy C
09/07/2026
“Wow”
Wow! I cannot praise this place highly enough. I booked because it was close to the Wales Millennium Centre and was very reasonable. For the price I was just expecting a basic place to lay my head for the night. The hotel being a listed building is breathtakingly beautiful We stayed in 30 degre… more
E
emilymF3445XT
09/07/2026
“The best stay!”
We had an incredible stay here. Right from arrival, we received top-tier service. I needed to check in early due to work and staff ensured I could which I appreciated a lot. They were truly so hospitable! Housing cleaning staff were lovely, too. The hotel is beautiful, charming, clean, and in a gre… more
O
Owen F
London, United Kingdom
08/07/2026
“Dinner and dancing”
Superb event. The coal exchange team led by Megan were very professional and looked after us really well. We have rebooked for next year.
Y
YlvaC17
Nottingham, United Kingdom
17/07/2026
“Don’t go to this hotel”
I love the building and the location was ideal. Sadly the service was much to be desired. No bottled water in the rooms and we had to request and pay £1.00 per bottle, when I queried this, I was told without apology, “it’s not a service we supply, so they also don’t provide a proper bed making serv… more
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