Description
Facilities: The hotel has 112 rooms, including 84 double rooms, which are located on 5 storeys and are reachable by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. Valuables can be securely stored in the safe. Wireless internet access (for a fee) allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. Guests arriving b… more
Meals: Dining facilities include a restaurant, a dining room, a café and a bar. A fortifying breakfast is served daily.
- Other
- Heating (free of charge)
- Additional services
- Lift
- Reception
- Reception
- Parking
- Nearby parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Café
- Hair dryer
- Safe
- Bars
- Bar
- Gym and SPA
- Spa
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 3181 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cardiff
Showing 5 featured reviews out of 3181 TripAdvisor reviews
H
Huw W
30/04/2026
“A lovely hotel”
Good value hotel .The room was very clean and comfortable.The staff are friendly helpful and welcoming we were greeted by Kim the receptionist who gave us all the information we needed for the hotel and places to visit in Cardiff. A great location we will definitely return.
L
Les P
Abergavenny, United Kingdom
29/04/2026
“All about location”
Great location for all of Cardiff Bay attractions. The hotel is adjacent to major building work for the new Arena so its best to select a room on the "car park" side. Room was clean and tidy if a little dated, breakfast food options were fine and the staff were super friendly and helpful, special m… more
T
terriwilkinson1984
Plymouth, United Kingdom
28/04/2026
“Kim is amazing, makes you feel welcome!!”
Great location, close to the bay and the town centre. The room was clean, the layout of the single bed wasn't ideal as it was put under the coat hangers. Great value for money. Kim on reception/ bar cafe was amazing, made u feel welcome and dealt with any concerns we had. There is a new arena being… more
M
Mark C
24/04/2026
“A weekend in the lovely city of Cardiff”
A great location for a stay in Cardiff. Quieter than a central location in the busy city centre but a 10 minute walk there. Lots of parking adjacent. Also ideally placed for the bay. Rooms were spotless comfy and the staff we saw at reception were so friendly and helpful even though they were bu… more
S
SvenGates
Middlesbrough, United Kingdom
28/04/2026
“Decent Stay but Several Issues to Be Aware Of”
I stayed here on a solo trip and while there were some positives, a few issues affected my overall experience. The room smelled very clean on arrival and the staff were friendly, welcoming, and extremely helpful throughout my stay. However, the bed creaked loudly whenever I sat, lay down, or turne… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 3 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 8
Location: 9
Breakfast: 9
Quality/Price: 9
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