Renaissance Montgomery Hotel & Spa At The Convention Center

“5-star room, 5-star service, 5-star price”

I stayed with a roommate at the Renaissance Montgomery Hotel & Spa from Jan 7, 2026 to Jan 8, 2026 as part of a Road Scholar tour program. It was the most luxurious of the three hotels in the program. Photos shown include our room 317. The room included two queen beds, a reasonably large desk, a … more

I stayed with a roommate at the Renaissance Montgomery Hotel & Spa from Jan 7, 2026 to Jan 8, 2026 as part of a Road Scholar tour program. It was the most luxurious of the three hotels in the program. Photos shown include our room 317. The room included two queen beds, a reasonably large desk, a door to an adjoining room, two religious literature (a Gideons' Holy Bible, and The Book of Mormon) in the nightstand, ample closet space, and "high-tech" light switches that required some head-scratching to use them. The bathroom had both a bathtub and a shower stall. I used the latter. The bed pillows were fluffier than those of Hyatt Place Atlanta/Buckhead, so I needed just one to sleep on. I had to contact front desk and maintenance staff for a "Do Not Disturb" sign as the room did not have one. Sadly, it did not prevent room service from entering the room the next day to make the beds and re-fluff the pillows. My sleep was not impacted but my impression of the overall service was. On the first night, our group went to a private room for dinner. We walked from one end (where our rooms were) to the other end of the hotel. Food was catered in-house as evidence by the serving staff in their hotel uniforms. On both mornings, we had breakfast at The House. It was buffet style with plenty of choices and plentiful in volume. Since we had coupons, we didn't have to pay a cent. However, I didn't give my coupon to the waiters both times and still ate for free. But I sat with my fellow group members so it wasn't an issue. For second day's dinner, I ordered mozzarella sticks to go from The House. It was pricier than I would like, but it kept me fed. There was only one laundry room and it was located on the second floor. It was free of charge but access to the room required the room key. I did my laundry on the morning of the second day. Did not have any issues with the washer or the dryer. It was nice of the hotel to provide a small lounging area just outside the laundry room where I waited until my laundry's done. The laundry room had two microwaves. Don't ask me why they were there. I'd have put them where the vending machines and the ice machines are. I did not try the spa. There wasn't sufficient time and the high price tag was enough reason not to. Nor did I patronize the performing arts venue adjoining the hotel. But there were plenty of lounging areas throughout the first and second floors. The one that I used for a private Zoom meeting was on the second floor, and had plenty of distance away from foot traffic for a reasonable expectation of privacy. If it was entirely up to me, I would not choose the Renaissance. It's out of my price range and I can easily find less expensive choices nearby. However, the stay was mostly pleasant especially when covered by the tour program. If you're willing to pay the price, it's worth it.

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“valet”

i came to the spa and Rod helped me and was very nice

“Spa Date”

My mom and I came for a little spa date and we couldn't find it in this massive hotel. We asked DeAondre for assistance and without any hesitation he walked us to the spa as he was headed to the garage. Thank you DeAondre.

“What an absolute disappointment having known what it used to be”

Absolutely nothing like it used to be. Used to I would frequently get an upgrade being lifetime titanium but never get an upgraded room anymore. They used to have a great concierge lounge but it is really the worst Renaissance concierge lounge I've ever experienced now. They do have a good breakfas… more

Absolutely nothing like it used to be. Used to I would frequently get an upgrade being lifetime titanium but never get an upgraded room anymore. They used to have a great concierge lounge but it is really the worst Renaissance concierge lounge I've ever experienced now. They do have a good breakfast but after that they offer nothing. Completely closed on Friday and Saturday. Despite what they say on the website they do not offer evening hors d'oeuvres anymore. They used to have good evening hors d'oeuvre and desserts. While we were there they didn't even put out any cookies at night and all you had was three different versions of mixed nuts for snacks. They do offer breakfast in the restaurant on Friday and Saturday which is good. However it is a marked drastically reduced value from what it used to be. They renovated the gym with new equipment but now they only have three techno gym weight machines when they used to have six life fitness machines. Noise is a huge problem here. Either from the bar directly across the street or from the hotel's own obnoxiously loud bar. It can ruin your stay. At check-in with already told them that my wife needed foam instead of feather pillows and it's also on our profile. We had to make two other calls after that to finally get the pillows changed after five hours.

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