Hilton Garden Inn North Phoenix Scottsdale

“Non-functional rooms created by crazed designers!”

It’s clean and comfortable, the food is good. It was ideally situated near the Musical Instrument museum and many restaurants. The staff were very pleasant and helpful. But crazed designers were set loose in creating our non- functional room, which was inappropriate for seniors or anyone with bad … more

It’s clean and comfortable, the food is good. It was ideally situated near the Musical Instrument museum and many restaurants. The staff were very pleasant and helpful. But crazed designers were set loose in creating our non- functional room, which was inappropriate for seniors or anyone with bad knees, a normal neck or shorter people. I wanted a disability room but they were sold out. ( Hilton, please include more of these rooms.) The room was dark, with only two small lamps plus a linear mood light in the desk divider/headboard. No bedside lamps, so forget reading print material. The woven plastic blind cord controls could only be reached by kneeling on a sofa to adjust them. Nope, not of you’ve got bad knees! Plus my husband couldn’t find the blackout cord so he’s piling pillows above the sofa trying to block out the light. The place was fairly recently remodeled but one of the bottom cord stays was already broken so the two cords were tangled together. The TV is at a 90 degree angle from the bed: not comfortable or ergonomic for anyone. No designated place to put your luggage unless you use the low couch. Then you have no place to sit. There was a low square bench in the office area but I had other fragile things to put on it. The hotel has no luggage racks available. The bathroom is spacious but the light is dim if trying to look in the 3’ distanced mirror for pierced earring insertion: it’s difficult. The square rain shower fixture is about 7’ up and parallel to the ceiling. I’m ~5’3”. So the fixture is about 2’ from my hair and even farther from my nether regions. How does one rinse the soap off well? Why can’t they give guests what they want, which is a night light in the bathroom, racks or shelves for luggage, a shower fixture with a directional spray, an ergonomic TV? And a bidet if I was wishing for the ultimate. I wouldn’t choose to stay here again.

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“Comfortable stay. Great location!”

Comfortable and spacious rooms, good price, excellent location: five minutes from the Museum of Musical Instruments and Desert Ridge Mall. Very good breakfast, choice from the menu. No breakfast nor housekeeping on Christmas Day. Very nice common areas to chill out, read, have a drink at the b… more

Comfortable and spacious rooms, good price, excellent location: five minutes from the Museum of Musical Instruments and Desert Ridge Mall. Very good breakfast, choice from the menu. No breakfast nor housekeeping on Christmas Day. Very nice common areas to chill out, read, have a drink at the bar.

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“Not For Sleeping”

After traveling for 12.5 hours, it was not fun to get a room right next to the gym and have dropped weights wake you up at 0500. Then to transfer rooms and get stuck with an adjoining door. Those "neighbors" started talking at 0500 and they are, literally, right next to your bed. The shower floor a… more

After traveling for 12.5 hours, it was not fun to get a room right next to the gym and have dropped weights wake you up at 0500. Then to transfer rooms and get stuck with an adjoining door. Those "neighbors" started talking at 0500 and they are, literally, right next to your bed. The shower floor and drain looked like athlete's foot. Management could care less. Could have been a nice stay but at $300 a night....go somewhere else.

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