Description
Facilities: The hotel has a lift and features 80 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-acces… more
Meals: The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Alcoholic beverages are available.
- Other
- Air conditioning
- Heating
- Additional services
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Bowling
- Dance hall
- Games room
- Pool table
- Parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Balcony
- Banquet and event room
- Barbecue
- Café
- Conference centre
- Fan
- Fax/photocopier
- Fireplace
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Postal service
- Private pool
- Public bathroom
- Safe
- Seasonal outdoor pool
- Security
- Serviced office
- Vending machines
- Wedding service
- Children
- Game area
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Golf course within 3 km
- Skiing
- Table tennis
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1020 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Big Bear Lake
Showing 5 featured reviews out of 1020 TripAdvisor reviews
G
Getaway46300934767
Temecula, California
07/04/2026
“Great Place to Stay”
We really liked the hotel, the staff was great and the room was really nice. The layout of the hotel was really cool, not your normal layout, we had fun exploring the hallways and finding different areas tucked away. We ate at the on site restaurant and it was really good and the portion size could… more
M
MAP-Minn
Minnesota
12/03/2026
“Clean comfortable room; great breakfast!”
Enjoyed our stay here. Check-in went great and appreciated that clerk called me when room was ready. Super clean room! Liked the gas fireplace and balcony with two chairs. Bed was comfortable and towels new condition. Pool was closed for winter. Used the hot tub even though it had lots of gross fo… more
H
hamlin11
Moreno Valley, California
06/12/2025
“Great place to stay in the Big Bear Lake area”
A very nice find close to the zoo, skiing, food, downtown Big Bear Lake. A comfortable bed, gas fireplace in the room, pool, Jacuzzi, refrigerator, small balcony (some rooms might have a better view than others), typical breakfast included, served in a very large dining room, great staff, all the … more
P
philiprB6507IY
04/11/2025
“Somewhat upscale, very enjoyable, great staff, scenic.”
Nice rooms, breakfast. Elegant lobby, breakfast area. Very acomidating staff, Scenic trail behind hotel. Very enjoyable.
D
DavidLou
Nashville, Tennessee
19/12/2025
“Still A Nice Property but Beware New Parking Fee”
We've stayed here numerous times and always find this a pleasant hotel close to all the action in BBL. Rooms and beds are nice, and the breakfast is plentiful. Sadly, this property has instituted a $20 (Twenty!) parking fee which is non-negotiable. As a repeat guest and BW member, one would expect … more
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