The Ritz-Carlton, Laguna Niguel

“Family Fun Trip”

I stayed here for 6 nights with my wife and three young children. I have been wanting to stay at this property for years and was able to last minute. We live in South Carolina so it was effort getting out here but it was beautiful! We came during my daughter's Spring Break which was March 15-21 and… more

I stayed here for 6 nights with my wife and three young children. I have been wanting to stay at this property for years and was able to last minute. We live in South Carolina so it was effort getting out here but it was beautiful! We came during my daughter's Spring Break which was March 15-21 and it ended up being a great choice for us because even though the property was busy it didn't feel overly busy. Everywhere on property was pretty. I actually never even left because it had everything we needed. Most of our meals were in-room dining orders but we did eat breakfast a couple of days at the restaurant. We also had a couple of meals by the pool. All of our meals were wonderful. If I had to say anything negative it was that the food took 1-1.5 hrs to arrive during just about every in-room dining order. The staff was really friendly and I would recommend the hotel for families. The beach is also beautiful albeit a steep hill pushing a stroller. The beach chair setup was good and they always had plenty of chairs available. I do wish the beach chair service would consider extending past 5pm, even until 5:30, because 5pm seemed really early in the day still. I was in mourning upon checkout because I enjoyed it so much!

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“Beautiful magestic setting with luxurious service”

My wife and I thoroughly enjoyed our two nights spent at the Ritz in Laguna Niguel. The location and setting is outstanding. We booked an ocean view room and had a perfect balcony to overlook the ocean and sunset. Upon arrival, we were provided a glass of champagne which added to the feel of luxury… more

My wife and I thoroughly enjoyed our two nights spent at the Ritz in Laguna Niguel. The location and setting is outstanding. We booked an ocean view room and had a perfect balcony to overlook the ocean and sunset. Upon arrival, we were provided a glass of champagne which added to the feel of luxury. We had a few meals at Raya and the food was excellent. We were able to take lots of walks near and on the beach. My wife took a morning yoga class on the lawn overlooking the ocean. But the true highlight was their staff. They exceeded expectations in every interaction. Everyone was perfectly attentive and helpful. We had Ryan as our server for both dinner and breakfast the next morning at Raya who took great care of us including my wife who has food allergies. But the best of all was Lucas one of their bellmen. He helped us with our bags upon checkin which was great. Even better - shortly after checkin we ordered food to be delivered to the hotel. I came to pick it up in the lobby and took it back to our room. We decided to eat on the balcony but did not have a lot of utensils to use. All of a sudden there was a knock at the balcony door - someone from their room service team brought us full serving trays as if we had ordered room service directly. We didn’t ask or expect it. I saw Lucas in the lobby after this and asked about it and he said he recognized me and figured it would be helpful to have with our food. That was one of the best if not the best guest experience I’ve ever had. Needless to say we highly recommend this hotel!

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“Beautiful hotel!”

An incredible experience in Laguna Niguel!!. The staff is all so attentive and lovely. I dined in Raya, and the food there is phenomenal. Would love to come back again