Embassy Suites Napa Valley

“Exceptional staff and priced right”

Our stay here was great! They recently remodeled and it’s very nice. What made it exceptional was the staff. I wish I could remember the front desks staff’s name that helped and the valet the helped us when arrived as they went above and beyond assisting us. Spencer and Eddy were the two that a… more

Our stay here was great! They recently remodeled and it’s very nice. What made it exceptional was the staff. I wish I could remember the front desks staff’s name that helped and the valet the helped us when arrived as they went above and beyond assisting us. Spencer and Eddy were the two that assisted us in our departure and they were great! My partner is looking to come back to bring his staff since he liked it so much and the price is good here.

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“Classy”

Rhys was great and very attentive

“Valet”

Rhys was great! Best valet experience I’ve had in years.

“Short stay but good experience”

I stayed one night, arriving Friday a little before check-in. The front desk staff was very kind and let me check in early since my room was ready. The hotel entrance is very welcoming, with staff opening the doors as you enter. The front desk is right there, and to the left there’s a bar and loun… more

I stayed one night, arriving Friday a little before check-in. The front desk staff was very kind and let me check in early since my room was ready. The hotel entrance is very welcoming, with staff opening the doors as you enter. The front desk is right there, and to the left there’s a bar and lounge area that seems especially nice in the evenings, along with a coffee machine. The hotel itself is very charming. The elevators are in the center. To the left is a courtyard surrounded by rooms, and to the right is a large pool and Jacuzzi, also surrounded by guest rooms. It’s a two-story hotel, and the ground-floor rooms have balconies with fire pits. I was offered one for an extra charge but declined since I wasn’t planning to spend much time at the hotel. Next to the pool is a good-sized restaurant serving breakfast, lunch, and dinner. My room was on the second floor. When entering, there’s a sitting area with a coffee bar and TV, followed by the bathroom and then the bedroom. The bedroom view wasn’t great (parking lot and highway), so I kept the curtains closed. The room itself felt upgraded. The bed was very comfortable, the closet was a good size, and the bathroom was impressive with a large shower and a separate toilet area. The toilet was high-tech, the lid opened automatically and had wash and dry settings with temperature control, which was a fun touch. The vanity area was slightly disappointing because the mirrors weren’t properly cleaned and had streaks. However, the Dyson hairdryer was a great surprise! I hadn’t planned to wash my hair but ended up doing it just to try it. Overall, I had a very nice stay. The staff were friendly, welcoming, and there seemed to be plenty of them around, which was great. However, for the price and the luxury level they aim for, I expected a few more amenities like toothpaste, toothbrush, comb, shaving kit, and slippers or flip-flops, especially since they have a pool. Unfortunately, they said they don’t provide those. I asked about a spa and was told they’re planning to add one in the future. The gym looked nice, although I didn’t get a chance to try it this time. I would definitely consider coming back, hopefully by then they’ll have the spa as well.

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