Kissel Uptown Oakland, in The Unbound Collection By Hyatt

“Kissel work trip”

Excellent rooms and facilities. Very comfortable stay with solid service. The Otto restaurant was solid but was missing quite a few items on their menu in terms of drinks and food but otherwise the food was above average. Staff were helpful and the snack and drink shop was well stocked. Beds were c… more

Excellent rooms and facilities. Very comfortable stay with solid service. The Otto restaurant was solid but was missing quite a few items on their menu in terms of drinks and food but otherwise the food was above average. Staff were helpful and the snack and drink shop was well stocked. Beds were comfortable and shower was excellent. Location was also in a great area in Oakland with lots of food and drink options close by as well as being close walk to my office. Definitely would stay here again.

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“Great Staff and Service”

Excellent staff and service. Nice Hotel well maintained. We enjoyed the restaurant for lunch and breakfast, and would certainly return again

“another great experience at the Kissel Uptown Oakland”

We've stayed at this property several times and it's always a great experience. Helpful and friendly staff, many which remember us from our past visits. We highly recommend this property and we look forward to more visits in the future as well!

“Great Choice. A few small drawbacks. Yes we would love to come back!”

Overview and Location We loved our stay at the Kissel Uptown Oakland for two nights (April 17-19) with a group of friends, coming together for a special event. We rented two rooms. We were treated very well. We would stay again. The hotel's location in the heart of Uptown Oakland proved to be one … more

Overview and Location We loved our stay at the Kissel Uptown Oakland for two nights (April 17-19) with a group of friends, coming together for a special event. We rented two rooms. We were treated very well. We would stay again. The hotel's location in the heart of Uptown Oakland proved to be one of its greatest strengths. From the moment we arrived, we discovered just how walkable and vibrant this neighborhood truly is. AMazing Climbing GYM! Great restaurants. BART nearby. Tons of shows. Outdoor music. We loved it. The staff was excellent—kind, down to earth, and genuinely helpful throughout our stay. During our stay, we spent our days exploring everything within easy reach. We grabbed coffee and smoothies nearby, caught shows at the fox theatre and took time to tour the area's impressive architecture. A few blocks away, Whole Foods made for convenient shopping. the fridge is large enough to hold a good amount of food. The neighborhood was alive and accessible—we felt safe it was exactly what you want from a hotel location. Getting around was seamless. We parked easily in the YMCA lot across the street and also took advantage of public transportation to reach the hotel and explore further. Whether you're coming by car or transit, Kissel Uptown puts you in the perfect spot to experience Oakland's most dynamic neighborhood. The hotel itself became less about where we slept and more about the ideal base camp for our urban adventure. The hotel rooftop appears to offer outside space, but access is limited. While the hotel hosted an event on the rooftop, we could not gain access. There is one place you can sit outside near the gym. Unless the a patio is part of your room package, you won't have casual access to an outdoor space. The gym is well-equipped with excellent machines, but it needs ventilation. A overwhelming strong smell of rubber mats and vinyl without any way to open a window or door meant we did not use the gym. Generally the hotel needs someone paying attention to airflow. Room Quality The rooms ( double queen and king urban and king uptown) were large and comfortable. The windows opened, allowing us to pull fresh air through the rooms. Noise and Resolution On our first night, guests in the room above us were up quite late. While they weren't playing music loudly, the constant door banging from what seemed to be air suction was disruptive and disrupted our sleep. I eventually got up, found earplugs, and solved the situation myself. The next night, the hotel proactively moved us to a different floor and secured a nearby room for our second party. This was excellent service recovery. Check-in Timing Note Our second room wasn't going to be available until 5pm, which could be problematic at this hotel. Since members of this system can have checkout as late as 4pm, rooms may not be available until 5pm. However, the staff shifted us to a new room and let us check in as soon as those rooms became available, so this wasn't an issue for us. Parking Parking was easy and only $35 overnight in the lot across the street. Overall Assessment and Recommendation Kissel Uptown Oakland shines as a location-based choice. The Uptown neighborhood is genuinely walkable and vibrant—coffee shops, architecture, entertainment, and shopping are all within reach. The staff deserves particular praise for their attentive service recovery when addressing our noise issue. However, the hotel has a few notable drawbacks. The gym's ventilation problem is serious enough to make it unusable, and the rooftop's limited access disappoints given its prominent marketing. Room quality is solid, but these facility issues prevent a good SPA recommendation. Book this hotel if: You prioritize neighborhood and ease of location and walkability over on-site amenities, and you appreciate a kind responsive, helpful staff. Skip it if: You plan to use this gym or expect full access to advertised amenities like the rooftop. For a special event or neighborhood exploration, it's a solid choice. Just manage expectations about the facilities. And bring earplugs just in case. But its worth it!

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