Channel Road Inn, A Four Sisters Inn

“Great location and room and helpful, attentive staff”

We had such a delightful stay at the Channel Road Inn in Santa Monica. The room, the staff, the location, and the amenities were all perfect. We felt genuinely cared for by the staff, the property had places to eat and visit in the shade outdoors, and the included breakfast was so clearly made with… more

We had such a delightful stay at the Channel Road Inn in Santa Monica. The room, the staff, the location, and the amenities were all perfect. We felt genuinely cared for by the staff, the property had places to eat and visit in the shade outdoors, and the included breakfast was so clearly made with love. Our room was big enough for my sister and I to share, and even though the inn was clearly full we didn't hear the other guests from our room. The self-parking at no extra charge was very convenient, and it took us just over 5 minutes to walk to the beach (and we were able to cross PCH via the tunnel so it was safe too). We've stayed at several other locations closer to more amenities in Santa Monica, but this place topped them all.

less

“Our first choice on the west side!”

Great location! Just a few yards from the beach. Quaint, quiet, well run, delicious breakfast, lovely and courteous staff! Our go to place to stay when we are in Los Angeles!

“Charming inn in Santa Monica”

This is a beautiful inn in a lovely location to stay in Santa Monica - easy to get to the beach but to head to downtown and the Pier you do need to get an uber. The staff were really accommodating apart from check in where we felt we were a hindrance to the staff member. However this wasn’t the nor… more

This is a beautiful inn in a lovely location to stay in Santa Monica - easy to get to the beach but to head to downtown and the Pier you do need to get an uber. The staff were really accommodating apart from check in where we felt we were a hindrance to the staff member. However this wasn’t the norm as everyone else went out of their way to be helpful: Parking is included and the breakfast was one of the best on our trips.

less

“Underwhelming and kind of cold”

I stayed at this place yesterday, not as a tourist, but as a local. I live in an apartment building nearby and our hot water has been out for four days, so according to the city, the mgt has to pay to put us up somewhere "habitable." As a local, I had never had a reason to stay in a nearby hotel, b… more

I stayed at this place yesterday, not as a tourist, but as a local. I live in an apartment building nearby and our hot water has been out for four days, so according to the city, the mgt has to pay to put us up somewhere "habitable." As a local, I had never had a reason to stay in a nearby hotel, but this looked charming and that was what I needed. Somewhere welcoming and cozy. Well..... it was cozy. Welcoming, not so much. Because I'd booked last minute via a third party, apparently they hadn't yet received my reservation. Also, I walked straight in the front door, (it was unlocked) and then wandered down a small hallway until I saw a sign for "Reception," (there is no one to greet you as you walk in). The "reception" is tucked away around a corner of the kitchen. So, I wandered in there and was immediately admonished I could not be there, and rather coldly asked if I had a reservation. The woman also commented, more to herself than to me, that the front door should've been locked. Not my fault or problem. ANYway, once she finally did find my reservation, and realize I was there legitimately, she said that the room wasn't ready (it was 5pm), and she'd have to make it up. That wasn't a problem for me, I waited in the living room area and helped myself to the wine and cheese, which was nice. She also, for the record, brought a small heater to my room when I asked if there was a way to turn down the air-conditioning (it was centrally controlled, and turned off at sunset, so that was fine.) Also on the plus side, the location is nice, the bed was very comfortable, and hot water very hot, (which I greatly appreciated). But the place is showing its wear. There was a light on one side of the bed, but looked like the one that had been on the other had been removed (see pic). And there were small stains on the wall above the toilet. It could use a refresh, especially for almost $400/night. The breakfast which some rave about, was rather lackluster. All cold -- hard boiled eggs, some granola, fruit, hard bagels. I mean, it's ok, but there was nothing hot, and nothing to write home about. Finally, this review would've been four stars, but for the fact that when I went to check out I was again treated with the same cold and rather put out attitude(?) I asked if I could please get a copy of my receipt and was told it would be emailed to me later in the afternoon (?) Because I needed to turn this into the mgt company, I really wanted to make sure I got it, so I tried to explain my situation (no response to the reason I was there), and she reluctantly offered to print it out for me. But truly, there's a weird vibe to this place. Almost like you'd somehow wandered into someone else's home and they're annoyed to have you there. Maybe it was just my odd circumstances that made it so, but if the hot water goes out in my apartment again, I won't be returning.

less