Description
Facilities: 1543 rooms are located on 25 storeys and can be reached by lift. Check-in and check-out are possible at any time at the reception desk. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Th… more
Location: This grand luxury landmark hotel is situated at the heart of Chicago and affords fantastic views out over Grant Park and Lake Michigan. The convenient location of this hotel at the southern end of the Magnificent Mile allows for quick and easy access to the city's many museums, theatres and world-class shopping venues.
Meals: Various dining options are available, including a restaurant with air conditioning, a café, a bar and a pub. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Washing machine
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Bowling
- Casino
- Computer room
- Dance hall
- Entertainment
- Games room
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Computer room
- Conference centre
- Currency exchange
- Fax/photocopier
- Fireplace
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Picnic area
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Trouser press
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Childcare
- Children´s entertainment
- Cot
- Kids' TV channels
- Swimming pools
- Children’s playground
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Golf course
- Golf course within 3 km
- Tennis court
- Water park
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 7437 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicago
Showing 5 featured reviews out of 7437 TripAdvisor reviews
D
Daniel M
San Diego, California
16/08/2026
“Great customer service”
Molade (Mo A) with HGV was super friendly and helpful
T
Tim B
14/08/2026
“Nice Hotel/Great Staff”
Enjoyed my stay for a conference. The staff was very friendly and helpful. Cassara H. at the front desk was especially helpful, helped me with a great place for lunch and helped walk through and explain a billing question. A plus customer service. Also a shout out to Pete who worked at front doo… more
E
Escape524351
Glasgow, Kentucky
14/08/2026
“Ms Chen”
Ms Chen in the On the house breakfast was exceptionally kind and helpful. She took her time each day to explain closing times opening times and to make sure that ourneeds were met while here we wish to thank her for always being kind.
M
Margot D
13/08/2026
“Ernestine is everything!”
Ernestine is my saviour! She was so kind and helpful when I went in to the lost and found and I would be lost without her! She made the experience so delightful and was genuinely the best person I could have asked for in that moment. Ernestine’s boss if you’re reading this give her a promotion she … more
P
Patty T
13/08/2026
“Amazing!!”
Everything was outstanding. Rooms were clean and everyone was beyond hospitable. Peter was amazing and everything was convenient and wonderful.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 6 reviews
Service: 8
Cleanliness: 9
Room: 7
Facilities: 8
Location: 9
Quality/Price: 7
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