Description
Designed by renowned Chicago architect Harry Weese, Swissotel Chicago is an award-winning luxury hotel overlooking the Chicago River and Lake Michigan, and just steps from the Magnificent Mile. The distinctive 4-diamond, all-glass hotel offers spectacular wrap-around views from Navy Pier to Millennium Park, 662 guest rooms and suites, five premier ballrooms, state-of-the-art penthouse fitness cen… more
Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 8:00 AM to noon for a fee.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- High-speed cable connection
- Services
- 24-hour gym
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fireplace
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Postal service
- Public bathroom
- Reading room
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Kids' playground
- Swimming pools
- Children’s playground
- Full SPA circuit
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Restaurants
- Restaurant guide
- Rooms for events / banquets
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 7892 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicago
Showing 5 featured reviews out of 7892 TripAdvisor reviews
U
Udit G
20/08/2026
“Very Comfortable Stay”
Really good stay. GO FOR IT without a doubt. Front desk is really cooperative - shout out to KIA!!
J
Jan B
Colorado
20/08/2026
“Girls trip!”
Chicago The hotel and staff were amazing! Rooms were great! A special shout out to our favorite two bartenders Roberto and Maria! They were awesome!
S
Sholone W
18/08/2026
“Easy check in and beautiful room.”
Location is amazing, walking distance to many great city restaurants and bars. Room was spacious and food was tasty.
R
Rudy S
18/08/2026
“Wonderful Stay”
Wonderful stay for a work conference. Big thanks to Tracy Taylor in Housekeeping and Simoun in IRD.
Z
zfamilybcai
Long Grove, Illinois
19/08/2026
“Great Stay with Some Help!”
Prior to our arrival, we called the hotel to verify that our room would have a Navy Pier view. Once in our room, we didn’t have that view. After a call, we changed room to have the requested view, which was awesome! We were also celebrating a big birthday and the hotel promised a bottle of wine for… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 2 reviews
Service: 9
Cleanliness: 8
Room: 9
Facilities: 9
Location: 10
Quality/Price: 9
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