Description
Facilities: The hotel has a lift and features 118 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers … more
Meals: Dining facilities include a non-smoking restaurant, a caf and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Entertainment
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Barbecue
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Fan
- Fax/photocopier
- Fireplace
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Indoor pool
- Iron
- Ironing equipment
- Library
- Luggage storage
- Meeting room
- Newspapers
- Pool games
- Postal service
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Trouser press
- Vending machines
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- Game area
- Kids' TV channels
- Kids' audiovisual material
- Kids' board games
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Menu for diabetics (on request)
- Rooms for events / banquets
- Swimming pools
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Massages
- Spa
- Activities
- Bike rental
- Diving
- Golf course
- Snorkelling
- Table tennis
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 4142 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Key West - Fl
Showing 5 featured reviews out of 4142 TripAdvisor reviews
G
George g
02/06/2026
“Love this place.”
Wonderful location on the water with perfect sunsets. Fishing boat can pick up at the dock. Central to everything bars, restaurants. Quite, Clean, large rooms, very lay back.
M
Margaret M
Sarasota, Florida
01/06/2026
“Birthday Celebration in Key West”
Cannot say enough good things about Hyatt and our experience. This was a birthday celebration trip with friends and from the beginning Erin ( concierge) was so helpful with plans, and Serina at Four Seasons also. Four Seasons fabulous for appetizers and drinks on several occasions and Veli our wa… more
T
Trek04044459155
31/05/2026
“Great experience”
Would highly recommend this resort. Accommodations, services and restaurants were great!. Unfortunately, the pool was closed for renovations while we were there but we had access to a neighboring pool.
O
Odyssey61756897731
Woodinville, Washington
04/06/2026
“Our stay was average, and double check your bill.”
Our stay was just OK, and I would have expected more from a Hyatt property. The location is great being close to Duvall and Front streets, and it is on the water which is nice. But the property is dated and showing its age. The pictures of the rooms on the website were not accurate compared to even… more
A
allielovestravel444
Carlsbad, California
31/05/2026
“Disappointed”
Pluses: Excellent location with easy walking to many local attractions. Clean and eco friendly. They care for rehomed turtles on property. The reason for our rating: pool closure and construction that was never communicated to us. We arrived back to the hotel on Memorial Day ready to take a d… more
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