Description
Facilities: The hotel has 72 non-smoking rooms, which are located on 5 storeys and are reachable by 6 lifts. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for gu… more
Meals: Various dining options are available, including a non-smoking restaurant, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Dance hall
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Pay-per-use WiFi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Bike rental
- Café
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Credit card
- Fan
- Fax/photocopier
- Garden
- Hair dryer
- Hairdresser / Barber
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Terrace
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Kids' board games
- Swimming pools
- Children’s playground
- Full SPA circuit
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Restaurants
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Diving
- Golf course
- Golf course within 3 km
- Snorkelling
- Surfing
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 798 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Key West
Showing 3 featured reviews out of 798 TripAdvisor reviews
J
Julie M
27/04/2026
“A Mess Up Turned Masterpiece!”
We had an excellent experience at The Reach in Key West by Hilton. There was a room mixup and we got booked at The Reach and should’ve been at their sister property. Connor helped get us situated and was very helpful understanding and listened to our concerns, he went above beyond. He worked with… more
A
Ashley N
26/04/2026
“Asheka Customer Service”
Asheka She is by far the sweetest, kindest most attentive front desk agent I have ever interacted with. She listened to our concerns and quickly addressed them. I have never been shown such kindness. Highly recommend staying at this property solely for the views, location and kind employees.
O
ofhernandez87
21/04/2026
“Awesome experience”
Had a great stay, will be coming back. Susan at the reception was very helpful. The room was clean and comfortable. The pool and beach staff always made sure we had everything we needed. Being able to use the facilities at the sister property was a plus.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 1 reviews
Service: 4
Cleanliness: 10
Room: 7
Facilities: 7
Location: 10
Quality/Price: 6
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