Description
Facilities: The hotel welcomes guests in a 12-storey building with a lift and 242 rooms. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The… more
Location: Excellent service and modern perfection combine at this hotel, providing an ideal location for all travellers. This attractive beach hotel is situated at the peaceful northern end of South Beach as well as by the beach. Many restaurants as well as various bars, shops, clubs and cafés are to be found in the near vicinity as well as the Art Deco quarter. Miami lies approximately 7 km from the hotel.
Meals: Dining facilities include a café and a bar. The non-smoking restaurant provides high chairs for children. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Paid parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Pay-per-use WiFi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Fan
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Postal service
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- High chair
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Golf course within 3 km
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 6487 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 6487 TripAdvisor reviews
D
Denise O
07/06/2026
“Hospitality amazing”
Beautiful hotel and staff. Thank you Vanesa ( restaurant) , Fred ( Bell service) and Janet (massage) for a wonderful and professional experience! Lovely grounds!
A
Ali M
06/06/2026
“Great Experience”
Great service by Fred! Very respectful and helpful especially with my father having an injury at the moment. Was very attentive throughout the whole process of checking in!
E
Explore11054817212
04/06/2026
“Beautiful views. No disappointments”
Loved the atmosphere, beautiful surroundings. Peaceful and Super Clean. Friendly personnel. Great location. Beds were comfortable and room clean and adequate. Microwave would have been nice. Pleasing to the eye. Love a room that is pristine. Nothing looked beaten. Kudos to the Palms Hotel & Spa. W… more
K
Karen M
04/06/2026
“Excellent Beach Service from Mike”
I can’t express the hospitality that we experienced on the beach from Mike Lopez. The weather was off and on for beach bathing, but Mike made the day fun and enjoyable. His energy, spirit and professionalism was extraordinary. Visit Mike on the beach during your stay.
S
Shellyinthecity
New York City, New York
02/06/2026
“Amazing property and staff… beautiful beach /clean property”
The week was amazing! Been here 4 times. Tiki bar is awesome with great food and fun atmosphere. The beach is gorgeous and well maintained. We were taken care of the moment we stepped on the property. Starting with Andrea and Michelle at the bar. They remembered us each time and were so personable.… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 13 reviews
Service: 9
Cleanliness: 10
Room: 9
Facilities: 9
Location: 9
Breakfast: 10
Quality/Price: 9
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