Description
Facilities: Guests have a choice of 285 rooms and 18 suites located in two 8-storey buildings with lifts. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provi… more
Meals: Various dining options are available, including a café, a bar and a pub. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet and dinner are served every day. Staff are also happy to provide children's meals. The hotel also offers snacks.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Games room
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Courtyard
- Fan
- Fax/photocopier
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Picnic area
- Poolside huts
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Cot
- Game area
- Kids' TV channels
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Vending machines
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Kids buffet
- Rooms for events / banquets
- Swimming pools
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Spa
- Activities
- Golf course
- Golf course within 3 km
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 5357 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Orlando
Showing 5 featured reviews out of 5357 TripAdvisor reviews
C
Cecilia H
30/04/2026
“Excelente”
Very Good Service friendly and helpfull
S
Sabrina K
30/04/2026
“Definitely recommend it!”
Extraordinary location if you’re visiting Universal - there are even complimentary shuttle buses to the parks. The rooms are clean, and the value for the price is excellent. The staff is amazing (and if you get the chance, look for Ivo at the front desk - he’s incredibly kind, helpful, and truly st… more
C
Compass46249131815
26/04/2026
“Excellent”
Pool party was fun had a blast thank for the free shots
R
Randi H
22/04/2026
“Outstanding!”
Every single staff member was so friendly and personable; the 2 young men at the desk, the woman last night at the snack shop-great sandwiches BTW- and Octavio at breakfast this morning. The place was clean, they made us feel special and I LOVED being able to do laundry to easily! Thank you!
V
Ved Aakash S
12/04/2026
“Amazing experience”
A group of 11 friends n family visiting Universal Studio’s stayed at Best Western Orlando Gateway for 3 days and it was an amazing experience. Jhonny at the Bar went out of his way to make us feel at home and also suggesting what food to order and what drink to try. Kids were happy with the food th… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 2 reviews
Service: 7
Cleanliness: 7
Room: 7
Facilities: 7
Location: 8
Quality/Price: 8
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