Description
Facilities: The hotel has 742 non-smoking rooms and 19 suites, which are located on 10 storeys and are reachable by lift. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excurs… more
Location: This hotel is situated directly opposite the entrance of Universal Orlando. An abundance of shops, restaurants, bars and entertainment venues are a few minutes' walk away. The hotel is well situated for the public transport network (150 m away). The city of Kissimmee lies about 20 km from the hotel. From the hotel, guests are able to make use of the free of charge shuttle bus service going to the SeaWorld, Universal Orlando, Wet n Wild and Aquatica.
Meals: The hotel includes a bar. The non-smoking restaurant provides high chairs for children. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Special culinary options, such as diet meals, are also available. In addition, special catering options and snacks are available.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Bowling
- Casino
- Dance hall
- Games room
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- 24-hour gym
- Banquet and event room
- Barbecue
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Fireplace
- Hair dryer
- Heated pool
- Ice maker
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Postal service
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Vending machines
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Cot
- Game area
- High chair
- Kids' pool
- Swimming pools
- Children’s playground
- Children’s pool
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Vending machines
- Restaurants
- Breakfast buffet
- Breakfast in bed
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Sauna
- Spa
- Activities
- Golf course
- Golf course within 3 km
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 2650 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Orlando
Showing 4 featured reviews out of 2650 TripAdvisor reviews
C
claire o
08/04/2026
“Belservices at Hotel”
Reinaldo was an awesome Bellservices member. He made the transition very smooth! Thank you Reinaldo!
G
Gary W
18/04/2026
“Pool day before road trip”
Nice hotel with friendly staff. They were only too happy to answer any questions I had. Kaina at the front desk was awesome! The music round the pool was wonderful
N
nicholah986
11/04/2026
“Great location for Universal”
We stayed here for 9 nights. Check in was quick and staff were helpful and friendly. The room was big with 2 double beds and a small fridge with a coffee machine. Pool area was clean and not too busy, always clean towels available. The location is great for visiting Universal Studios and Islands of… more
T
Tia W
11/04/2026
“Spring break family of 5 vacay”
Location was perfect. Check in/out process was easy. Bellhop service very convenient and bellman were kind. Carlos was very nice. Rooms were clean for the most part however very poor ventilation especially in the bathroom. We could hear our A/C dripping water as it ran (annoying). We also requested… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 5 reviews
Service: 8
Cleanliness: 8
Room: 7
Facilities: 7
Location: 7
Breakfast: 8
Quality/Price: 7
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