Hilton Grand Vacations Club Parc Soleil Orlando

“Beautiful resort”

This place was clean and updated. It had a beautiful pool and a nice restaurant in market right off of the pool area

“Disappointed”

The first impression is at check-in where they hound us to go to an "informational meeting" on buying the vacation package. It took 7 times saying no- getting firmer each time before they backed off. Then, we went to our room- it was directly off the parking garage so you could hear people hooting … more

The first impression is at check-in where they hound us to go to an "informational meeting" on buying the vacation package. It took 7 times saying no- getting firmer each time before they backed off. Then, we went to our room- it was directly off the parking garage so you could hear people hooting and hollaring while waiting to take the elevator to real halls of rooms. 90% of the rooms had balconies, ours did not. It was a clear desperate use of every square foot and it left us greatly disappointed. This is how a "Hilton Rewards" customer is treated- to a low level room in a terrible location- I would hate to see how "regular" customers are treated. I have NO idea WHY you would tuck away 4 rooms next to the parking garage, which then eliminates a chance of a balcony. Additionally, trash and used linens would just sit in the hall... for HOURS. So, coming back from an outing, we were greeted by trash- one day it was 7:30 pm... If I wanted a crappy room location, no balcony and to see trash- I would have saved a great deal of money and booked at a "lower" hotel. -Disappointed Hilton Rewards Member.

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“Poor Wi-Fi connectivity and a hard bed left us grumpy.”

I recently stayed at the Hilton GVC Parc Soleil, and unfortunately, my experience was a mix of ups and downs. While there were some positives, several key issues made my stay less than ideal. First, the positives: The room was well furnished and clean. The parking garage was spacious. After rea… more

I recently stayed at the Hilton GVC Parc Soleil, and unfortunately, my experience was a mix of ups and downs. While there were some positives, several key issues made my stay less than ideal. First, the positives: The room was well furnished and clean. The parking garage was spacious. After reading reviews for other locations in Orlando, I had been concerned for the safety of my car. But, I relieved at the high level of security and monitoring at Parc Soleil and I felt safe for myself, my family, and my belongings for the whole stay. As for our stay at the hotel, the bed was surprisingly uncomfortable. It was incredibly hard, which made it difficult to get a full night’s sleep. I’m not sure if it’s just the mattress I had, but I woke up feeling restless each morning, which really impacted my overall rest and enjoyment. Another frustration came with the mini fridge. The milk and fruit that we put into the fridge came out frozen after just a day or two. It was more inconvenient than it should have been, and I found myself wasting food that had been ruined by the freezing. Lastly, the Wi-Fi connection was a nightmare. Throughout my stay, I struggled to maintain a stable connection. In one 5-minute period alone, the network dropped seven times, and I had to reconnect each time. This made it nearly impossible to get any work done or even enjoy some online entertainment without interruptions. While the location and amenities were decent, these issues really impacted my stay, and I left feeling that my experience didn’t live up to the Hilton standard. I hope these issues are addressed for future guests, but for now, I’d be hesitant to return.

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