Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible fa… more
Meals: The hotel includes a restaurant and a bar. A fortifying breakfast is served daily. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Games room
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Barbecue
- Breakfast in bed
- Café
- Coffee machine
- Conference centre
- Fax/photocopier
- Fireplace
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Luggage storage
- Microwave
- Newspapers
- Picnic area
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Towel service
- Vending machines
- Children
- Game area
- Kids' board games
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Vending machines
- Restaurants
- Barbecue / grill
- Buffet restaurant
- Kids buffet
- Rooms for events / banquets
- Swimming pools
- Poolside sun loungers
- Gym and SPA
- Gym
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 1536 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Orlando
Showing 5 featured reviews out of 1536 TripAdvisor reviews
M
monica S
14/06/2026
“ASHLEY FOH #1”
I just want management and anybody that plans to check in to definitely speak to ASHLEY at the front desk. She went above and beyond and helped me with several things!!! Amazing smile great personality and a wonderful asset for the guest and company !!! Her and Moses were amazing. On another note:… more
2
271juancarlosg
13/06/2026
“Great breakfast!”
I am writing two separate reviews for my stay from June 11th through June 14th. This review is specifically for the breakfast service. The breakfast area was clean, organized, and well maintained. The staff, including Águeda and Kissel (I believe those were their names), were very polite, friendly,… more
V
Voyage16325141551
11/06/2026
“Ashley was great at front desk”
Ashley is just wonderful, excellent character and customer service helped me with any issue I had with my late check In and accommodated me promptly. Genuinely made me and my husband’s stay here.
M
Maximilian P
Colorado Springs, Colorado
16/05/2026
“Amazing staff!”
Genesy was the highlight of our stay. So accommodating and kind. She and another staff member decorated our hotel room for our twins birthday. Very thoughtful. Even helped me find honey mustard when my daughter asked for it. The maintenance guy was very helpful as well! Highly recommend!
M
Melissa D
15/05/2026
“Outstanding customer service”
I would first like to start by saying we received excellent customer service from Valeria Velazquez, she was very accommodating due to our situation we were staying in Florida for my birthday we decided to stay an extra day but the place that we were staying didn't have any more availability so the… more
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