Description
Facilities: The resort welcomes guests in a 17-storey building with a lift and 394 non-smoking rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the resort include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access in public areas allows guests to stay connected. The resor… more
Meals: Various dining options are available, including a café and a bar. The restaurant has air conditioning and high chairs for children. Breakfast, lunch and dinner are available. Diet meals, vegetarian dishes and children's meals can be prepared on request. The resort also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Computer room
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Private pool
- Public bathroom
- Reading room
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- Game area
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Spa
- Activities
- Golf course
- Golf course within 3 km
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 239 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Lake Buena Vista
Showing 5 featured reviews out of 239 TripAdvisor reviews
V
Vincent D
West Chester, Pennsylvania
05/04/2026
“Awesome experience”
We had Easter brunch at American Kitchen bar and grill. Imane and Nick to excellent care of us. They made it a truly special experience. Can’t wait to come back!! Great service!
S
Shelly M
30/03/2026
“Great”
The hotel was beautiful and we had breakfast in the buffet and it was amazing, our server Imane was so sweet and took great care of us, overall a ten out of ten experience
J
Jill H
30/03/2026
“American kitchen”
Iman was our server in the restaurant and she was super attentive and went above and beyond for our breakfast service.
L
laurabG5137GY
Sutton in Ashfield, United Kingdom
07/04/2026
“Fabulous Hotel, great location!”
We arrived on the 28th February 2026 after an 11-hour trip, and we were all exhausted! We came to check in to be told the room was ready as the hotel didn't have our booking on the system. So we waited around 30-45 minutes we kept asking how long it would take, my little boy was having a major melt… more
E
engineer64
mississippi
04/04/2026
“Great Stay”
Another great stay at the Renaissance. They did a great job with this property as it is a pretty old building. I got a fireworks view room which was a nice perk. The breakfast was excellent and the food service for the meetings was also excellent. Everything was clean and worked well. The short wal… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 1 reviews
Service: 7
Cleanliness: 7
Room: 7
Location: 8
Quality/Price: 7
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