Universal's Terra Luna Resort

“Friends Florida Trip”

Stayed for 10 days at Terra Luna. Warm welcome from the team on arrival, with a quick and easy check in process. There was a desk in the lobby that swapped my ticket purchase into physical tickets for the park. The luggage desk on our check out day was another useful feature as it allowed us to s… more

Stayed for 10 days at Terra Luna. Warm welcome from the team on arrival, with a quick and easy check in process. There was a desk in the lobby that swapped my ticket purchase into physical tickets for the park. The luggage desk on our check out day was another useful feature as it allowed us to store luggage and make the most of our last day. The hotel was clean and well maintained in the public areas and rooms. Housekeeping was every other day, this was no problem for our group. The rooms are a good size with ample Storeage and charging sockets. The room also contain a mini fridge which was very handy. The Universal bus service worked very well from the hotel. The on-site gym was excellent - good range of equipment was available and it appeared well maintained and in good condition. Would definitely be happy to stay at the hotel again on a future trip.

less

“Nice hotel but farthest from Epic universe”

Driving up to the hotel everyone in our party of 6 was impressed. The front desk check in girl was very nice and able to get us from 4th to 2nd floor because I don't like elevators and need to take the stairs. The rooms were average 2 queen bed size. We loved the oval shaped window and space them… more

Driving up to the hotel everyone in our party of 6 was impressed. The front desk check in girl was very nice and able to get us from 4th to 2nd floor because I don't like elevators and need to take the stairs. The rooms were average 2 queen bed size. We loved the oval shaped window and space themed decor. The shampoo/conditioner is called cosmic ember and my 2 year old is named Ember so we thought that was cool. Unfortunately the conditioner bottle in our room was empty. We used the pool the 1st day, it's a nice zero depth entry pool no slides or fountains but still fun. Outside of building is pretty but reflects the sun at sunset really bad had to look away from building it was so bright. This hotel is farthest from epic universe...we walked to early entry in the morning to avoid waiting for bus/crowded bus and you have to cross the street twice takes about 15 min. I would have stayed at stella nova if I had known it was a Lil closer. There was a fun little gift shop in the hotel we enjoyed and the café had good pasta. The seating area in the café was already run down looking the leather was worn and tables were chipped/scratched. Overall it was a good stay.

less

“Nice for once”

First when we arrived we were impressed, however we experienced it not so good. No normal breakfast, after asking the girl was very friendly and made for us a normal breakfast. It was very noisy, we could hear the people speaking in the room above and a lot of noise from the hall. There were no she… more

First when we arrived we were impressed, however we experienced it not so good. No normal breakfast, after asking the girl was very friendly and made for us a normal breakfast. It was very noisy, we could hear the people speaking in the room above and a lot of noise from the hall. There were no shelves in the cabinet, no hooks in the washing area, curtains were terrible to close. And more of that annoying little things in the room, no realm in the hotel. Once and never again, prefer the good old hotels. Shuttle service was excellent as well as parks and airport, arranged before, fortunately because nobody knew something about airport shuttle.

less