Hampton Inn Harrisonburg

“There are better options”

We stayed one night traveling from Gatlinburg to Philly and towing an RV. We did call ahead to be sure they had room for the RV, which they did. As others have mentioned, the lobby has been renovated but the rooms themselves are mostly ancient. They do not support the digital key technology which h… more

We stayed one night traveling from Gatlinburg to Philly and towing an RV. We did call ahead to be sure they had room for the RV, which they did. As others have mentioned, the lobby has been renovated but the rooms themselves are mostly ancient. They do not support the digital key technology which has been a Hilton standard since before the pandemic. There was only one working elevator and that one was scary. It had some aftermarket call button system that really concerned me. Most things in the room are scuffed, dented and broken. The television was the old LG with direct tv that I haven’t seen in about 10-15 years. The one good thing about that was I was able to easily connect my Roku because there was no technology to block me out. The bathroom did have fresh wallpaper and tile, however. So not sure if they are trying to update the whole hotel or not. One pet peeve I have is housekeeping knocking on the door two hours before check out to make sure you are awake. This really irritates me. Breakfast was the same lackluster Hampton Inn breakfast that was neither good nor bad. I really feel like this hotel would be more fitted to the Hilton Spark value brand than a Hampton Inn. I would compare this to a Days Inn. There are so many better options in the area, that I would not choose this again even though I only rarely stay at a non Hilton brand. In this area I would.

less

“Needs a complete remodel”

This Hampton Inn is old and tired and needs a complete overhaul/remodel. All the furniture was either stained, chipped, dinged, dented, scratched, or old. Sometimes it was a combination of those things. Location is good. The Valley Mall is across the street, so you can walk to that, along with ma… more

This Hampton Inn is old and tired and needs a complete overhaul/remodel. All the furniture was either stained, chipped, dinged, dented, scratched, or old. Sometimes it was a combination of those things. Location is good. The Valley Mall is across the street, so you can walk to that, along with many other places such as Five Guys, Bruster's Ice Cream, IHOP, Popeye's, Kroger grocery store, etc. etc. Noise level was fine, as I used the app to pick a room at the of the hall on the 3rd floor. Don't get a room by the elevators or ice machine or on the 1st floor. Service? I used self check in and check out, so I didn't really deal with any employees there. People at breakfast were asking an employee for water, as there was none around, and she asked if they had their room card, meaning she was going to charge them for water, as I saw her come back with bottled water out of the fridge where they sell it. Water should be free with breakfast. I was also not happy they did not have bacon available for breakfast. The shower in the room had two temperatures: Freezing cold or scalding hot. You would turn the handle almost all the way as far as it would go and it would stay freezing cold then you would hear a noise, like something triggered and it would become scalding hot. No way to make it a little less hot. If you moved the handle down, you would hear that noise again and it would become freezing cold. The TV was tiny and not even a smart TV. Overall I can't recommend this hotel and would not stay here again.

less

“Tired hotel”

Everything about this hotel shouts “I need remodeling”. As soon as we checked in the couple ahead of us came back from their room and said they could not stay as the room was not up to their standards. Indeed! The carpets were old and worn, doors to room were heavy and unwieldy and the entry was ve… more

Everything about this hotel shouts “I need remodeling”. As soon as we checked in the couple ahead of us came back from their room and said they could not stay as the room was not up to their standards. Indeed! The carpets were old and worn, doors to room were heavy and unwieldy and the entry was very narrow. Refrigerator worked but was wobbly. Thin towels. Staff was pleasant enough

less