Description
Facilities: The resort has a lift and features 88 suites and 718 double rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance wit… more
Location: This hotel is located in the centre of Kaanapali, right on the beach and within walking distance of the Whalers Village shopping and restaurants. The tourist centre of Lahaina is 15 minutes' drive. It lies 45 minutes' drive from Kahului and approximately 6.5 km from Kapalua West Maui Airport.
Meals: Various dining options are available, including a café and a bar. Delicious specialities await guests in 5 non-smoking, air-conditioned restaurants. Breakfast, a lunch à la carte and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dance hall
- Games room
- Mini golf
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Picnic area
- Pool games
- Poolside huts
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Kids' playground
- Kids' pool
- Kid´s club
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- High chairs
- Kids buffet
- Menu for diabetics (on request)
- Restaurant guide
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Diving
- Golf course
- Golf course within 3 km
- Snorkelling
- Surfing
- Table tennis
- Tennis court
- Water park
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 11237 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Lahaina - Hi
Showing 5 featured reviews out of 11237 TripAdvisor reviews
K
Katalin S
Seminole, Florida
02/08/2026
“Lovely place to stay”
Great location, great food and service. Amazing staff. We loved the Mountain View and the rainbow above that, every day! Easy access shops and towel change. Beautiful garden and breakfast court. Many animals on the property-swans, parrots, ducks, not to mention the penguins and koi fish!
K
Kimberly S
02/08/2026
“Great family vacation”
We had a great time at the Hyatt this past week. My kids highlights were the penguins, making leis, the pools, the tour of the stars, and the luau. The entire staff was super friendly. We asked questions about restaurants and activities and they provided great recommendations. There is so much to d… more
T
Travis David S
28/07/2026
“Amazing Resort - We Will Be Back!”
Amazing location, right on the beach and close to all West Maui has to offer. Walking distance to Whalers Village, miles of beautiful beaches. The resort is beautiful. Penguins? What resort in Hawaii offers that!? Our room had a wonderful view of the ocean. The pools were perfect when we needed a … more
K
k_joce
31/07/2026
“Beautiful views of the ocean but not the cleanest rooms”
Located a bit further out from Kaanapali Beach, this hotel is a bit of a walk away from the shoreline and whalers village. They were great for letting us check in about an hour early, but unfortunately when we got to our room, we were greeted with brown stains on the bed and a giant spider crawling… more
T
T V
30/07/2026
“Not worth the price paid”
Not worth the price paid. Food, amenities and room are very average despite being priced at a very high premium. Also due to where the resort is located on the shoreline, there is about 10 feet of beach to sit at. If you want to enjoy the beach you need to walk down the shoreline until you reac… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 4 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 10
Location: 7
Quality/Price: 9
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