Four Seasons Resort Maui At Wailea

“10 / 10”

The bed and pillows are the stuff dreams are made of. I NEVER rest on vacation, but could have stayed in this bed all day. The rooms are huge. Loved the wrist-band keys. The pool attendants who make up the chairs are a lovely touch, and the set up was super comfortable. The pool servers were … more

The bed and pillows are the stuff dreams are made of. I NEVER rest on vacation, but could have stayed in this bed all day. The rooms are huge. Loved the wrist-band keys. The pool attendants who make up the chairs are a lovely touch, and the set up was super comfortable. The pool servers were amazing. We had Shayne as a server 2 days in a row, and it was an absolute pleasure. His food recommendations and attention were top notch. Casey also made our pool days an absolute joy, and handled our large group with ease. Both remembered us and greeted us by name. Housekeeping was also great. Loved being able to indicate when we were out for the day so that our room could be serviced. Somehow there were never housekeepers or housekeeping carts present in the hallways - yet everything was always clean! That said, it would have been nice if there had been some extra small touch to make turn down service feel a little more special. (We’ve stayed at resorts where they offer a personalized selection of aromatherapy at night, the sound machine turned to a station of choice, etc.) The massage was quite possibly the best of my life. However, the spa is under construction. The massage itself was in a hotel room, as was the changing room and lounge. I changed in one of those pop up closets you see backstage. And I heard clangs and bangs throughout my massage. So while the massage therapist herself was amazing, it wasn’t quite the luxury spa experience I was envisioning, and I wouldn’t recommend until the construction is complete. The hotel food was all tasty and, while prices were high, as anticipated, serving sizes were not skimpy, which we appreciate. Standouts were the meatballs at Ferraro, and both the spicy ahi tuna nachos and the hummus plate poolside. The building itself appears a little dated on the outside, and honestly the rooms feel luxurious yet slightly … vanilla. But all in all - I didn’t want to leave.

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“Best Resort Worldwide”

In the middle of an eight day stay here. I haven’t been here in 25 years! It feels the same; it is still the same amazing Four Seasons, Maui. My sister and brother-in-law are also staying here, however, even longer. We booked club-level for this stay, which I can’t recommend enough. The morning, … more

In the middle of an eight day stay here. I haven’t been here in 25 years! It feels the same; it is still the same amazing Four Seasons, Maui. My sister and brother-in-law are also staying here, however, even longer. We booked club-level for this stay, which I can’t recommend enough. The morning, afternoon and evening offerings, in addition to the standard, “all the time” offerings, coupled with the absolute next level A-Team staff is worth every extra penny. The food is fantastic, and even my incredibly food-picky spouse was blown away. Special mentioned to all of the club-floor staff members, however JiJi stole our heart, she is a gem. Special mention also to Kathy, who assisted with this reservation prior to us arriving; she is amazing. Also special mentioned to Bellman Ricky, he is incredibly personable and friendly. We had a couple of very strange issues at arrival, I won’t get into detail, and it wasn’t a game changer. But my only other complaint was actually related to that because a couple days later I went down to the front desk, specifically asking to speak with the Rooms Division Manager or the Front Office Manager, (and I was very specific about that) and instead of honoring that request or explaining that one of those folks was not available, they sent a hotel assistant manager out to speak with me. And then, there was no follow-up. This resort is very special, the only issue is once you stay here, there may be no other resort in the world that will meet the overall experience this one offers!

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“One of the best hotel experiences ever.”

Without a doubt among a handful of hotels worldwide we have stayed at. Absolutely exceptional service from the minute we pulled up at the hotel. The restaurants are fantastic. We thought we would venture out and eat outside of the hotel but could resist how good the food was. One night, we simply a… more

Without a doubt among a handful of hotels worldwide we have stayed at. Absolutely exceptional service from the minute we pulled up at the hotel. The restaurants are fantastic. We thought we would venture out and eat outside of the hotel but could resist how good the food was. One night, we simply ate and had cocktails in the hotel lobby! The rooms are spacious and the bathroom was enormous and well appointed. And although the spa and gym are under construction, the temporary gym is fantastic (we did not use the spa). There was even someone who walked around the pool and cleaned my sunglasses! THAT is outstanding service. A truly memorable 4 nights/days.

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