Description
Facilities: The hotel has a lift and features 241 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabili… more
Meals: Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily. Special meals, including diet meals, are also available. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Disco / DJ
- Entertainment
- Evening entertainment
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- 24-hour gym
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Cash machine at the hotel
- Catering service
- Club
- Coffee machine
- Conference centre
- Dry cleaning service
- Fax/photocopier
- Fireplace
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Laundry
- Library
- Luggage storage
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Porter
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Stores
- Terrace
- Wake-up call service
- Wedding service
- Children
- Cot
- Game area
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Restaurants
- Breakfast in bed
- Menu for diabetics (on request)
- Rooms for events / banquets
- Gym and SPA
- Gym
- Pay-per-use gym
- Sauna
- Spa
- Activities
- Bike rental
- Golf course
- Accessibility
- Disabled access
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 3639 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicago
Showing 5 featured reviews out of 3639 TripAdvisor reviews
L
Lawrence D
Silver Spring, Maryland
11/05/2026
“In the heart of Chicago”
This hotel is in a perfect location for visiting Chicago. The history of the hotel added to the experience. The staff and our room over looking the park and lake made it a very special experience. The resturant on the roof, Cindy's has an outdoor space giving a great view of the City, the Lake and … more
W
winkyinc
11/05/2026
“Love Our Stay”
Loved our stay! We had the bi-level suite. Tons of room to spread out. Super clean, great beds, nice amenities! The staff was fantastic. Everyone was very friendly and helpful. The food was great and we loved the room service Shake Shack. We would stay here again.
C
Carolyn2201
10/05/2026
“Don't Miss the "Drawing Room"!”
I love this hotel! The location cannot be beat in the city of Chicago! The "Drawing Room" on the second floor is such a beautiful place to spend some time having coffee or working on my computer. The extensive wood carvings and two massive fireplaces set the tone of quiet relaxation and peacefulnes… more
D
Dan L
GLENVIEW
07/05/2026
“Leave Crumbs When You Leaver Your Room”
Expensive, small rooms, and it is a maze. After two days I barely figured out the maze of hallways. The place is gorgeous and iconic. The location is absolute perfection. The staff is outstanding, up to classic Hyatt standards. But oh boy, the sticker shock for what I got. Think the Park Hyatt is a… more
A
Andrew B
07/05/2026
“Great location. Unfortunate "upgraded" room placement.”
Hotel is beautiful and the location couldn't be better. However we paid extra to have an upgraded room with park view and ended up under the 8th floor "ball room" which is rented out to apparently whoever has the loudest bass dance music. It seems silly to have rooms priced like this only to find o… more
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