Description
Upscale luxury, boutique service and an unbeatable downtown Chicago Location. Bookings of 6 rooms or more will be considered a group booking and are not applicable to FIT rates. Must be 21 years of age to check-in. Unless notified prior to, or at check-in, a one night penalty will apply to departures that occur earlier than the date specified on the original reservation. No name changes allowed.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Disco / DJ
- Games room
- TV lounge
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Fan
- Fax/photocopier
- Garden
- Hair dryer
- Hairdresser / Barber
- Ice maker
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Public bathroom
- Reading room
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Children
- Babysitting service
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Menu for diabetics (on request)
- Restaurant guide
- À la carte restaurant
- Gym and SPA
- Gym
- Spa
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 2461 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicago
Showing 4 featured reviews out of 2461 TripAdvisor reviews
M
MandaPanda2020
Ontario, California
21/08/2020
“Management Accommodations Success Story”
While driving my sister across country to move her to her new home, my family and I stopped at Rafaello's since they had the best price around the best food and views in town. My sister left her cash in a large envelope in the room and we didn't realize it until we were hundredsof miles away. With … more
2
217timak
Phoenix, Arizona
20/03/2021
“Booking reservation ”
I have reservation starting on march 21-29th ,i have been trying to get a hold of someone from the property in order to cancel my booking but unsuccessfully. Are you guys open? So not sure what to do .
S
SHFT54
Miami, Florida
03/02/2021
“Very Nice Location”
Very nice hotel that sits one building over from the Hancock tower. Which is a prime location to explore downtown Chicago. The lake is also 2 blocks away. The lobby was small but nice. Room 904 was a King deluxe, the room was quite large with a decent size bathroom and view of the aforementioned Ha… more
H
hezburg
Imperial, Missouri
07/09/2020
“Not what it used to be”
Let me start by saying the staff at the hotel are amazing from the front desk to security to the engineer and housekeeping which we had experiences with them all. Check in was simple and our room was very nice with the exception of a few things. The TV’s are Roku only which is fine except it wasn’t… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 2 reviews
Service: 8
Cleanliness: 9
Room: 9
Facilities: 8
Location: 10
Quality/Price: 9
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